Sr System Account Manager

Role overview

Responsibilities

• Meet or exceed sales targets, maintain installed-base customer satisfaction, develop prospects, and penetrate competitive accounts.
• Visit customers regularly, present Waters solutions, and address customer challenges.
• Build technical competency in Waters solutions and serve as a credible customer resource.
• Monitor market dynamics, application trends, and competitors; share information with marketing for business-development programs.
• Use sales contact-management tools, submit monthly sales forecasts, and develop monthly action plans.

Qualifications

• BSc, master's, or PhD in a scientific field such as chemistry, biology, or biochemistry.
• At least two years of field sales experience and three years of chromatography experience.
• Strong technical background in analytical technologies, especially LC and MS.
• Experience with UPLC, mass spectrometry, field service, and/or marketing is a plus.
• Valid driver's license in good standing and ability to travel overnight and internationally as needed.
• Excellent written and verbal English; strong communication, presentation, organization, planning, time-management, and interpersonal skills.
• Self-driven and results-oriented, with prospecting discipline, adaptability, and a positive, committed approach.

Territory and travel

• The position is based in the Greater Toronto Area and includes regular customer visits.
• Overnight and international travel may be required.

About Waters