Sr. Specialist Fraud

Overview

Job Description

Fraud Monitoring & Analysis

• Monitor key fraud KPIs daily and identify anomalies through data analysis.
• Identify and investigate trends and conduct root-cause analysis.
• Develop a deep understanding of fraud processes, tools, and behaviors across platforms.

Fraud Prevention & System Optimization

• Translate insights into system improvements by applying changes to automated fraud detection rules.
• Recommend and implement scalable processes that adapt to evolving transaction and fraud patterns.
• Support the launch of new products and payment methods by providing risk assessments and fraud prevention inputs.

Governance, KPIs & Performance Management

• Own fraud-related KPIs — define targets, track progress, and ensure goals are met.
• Define and improve fraud metrics, procedures, and workflows to align with industry best practices.
• Prepare regular reports and insights to inform leadership decisions on fraud trends and mitigation strategies.

Cross-functional Collaboration & Stakeholder Management

• Act as the subject-matter expert for fraud-related topics across internal teams (Finance, Legal, Product, Marketing, Operations).
• Communicate technical requirements clearly to Product Managers and collaborate on feature enhancements.
• Engage with external partners (acquirers, anti-fraud providers) to benchmark, test, and evolve fraud prevention approaches.
• WHAT DID WE ORDER?

Qualifications & Experience

• 4-5 years experience in fraud prevention or fraud operations within high-transaction environments (e-commerce, fintech, or similar).
• Strong analytical skills; ability to process and interpret data from multiple sources and convert insights into actions.
• Proficiency in SQL or BigQuery required; familiarity with Python or scripting languages is a plus.
• Demonstrated success in managing KPIs and achieving OKRs.
• Strong communication and stakeholder management skills with the ability to collaborate globally.
• Bachelor’s degree in Economics, Statistics, Mathematics, Industrial Engineering, or a related field (advanced degree preferred).
• Ability to thrive in a fast-paced, complex environment, balancing multiple priorities effectively.