Sr. Software Engineer - Patient Services (Remote)

At Rula, exceptional patient outcomes are powered by world-class engineering. As a Senior Software Engineer on our Patient Services team, you won’t just maintain existing systems—you will architect the high-throughput, distributed platform that serves as the single source of truth for all patient data across Rula. We are currently undergoing a period of hyper-scale, and you will lead the technical strategy for one of our highest-impact initiatives: re-engineering our core backend data systems to be massively scalable, resilient, and fault-tolerant.

In this critical role, you will tackle complex distributed systems challenges where system performance, uptime, and data integrity directly impact real human lives seeking mental healthcare. You will drive zero-to-one architectural decisions during a pivotal growth phase while acting as both a technical leader and a force multiplier for the team. Beyond designing foundational infrastructure, you will mentor high-performing engineers, establish operational rigor, and partner directly with product managers and cross-functional teams to shape both our engineering roadmap and product vision. If you are excited to build the foundational systems that make high-quality mental healthcare accessible for everyone, this role is for you.

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)

Attractive pay and benefits : Full transparency of pay ranges regardless of where you live in the United States

Comprehensive health benefits : Medical, dental, vision, life, disability, and FSA/HSA

401(k) plan access : Start saving for your future

Generous time-off policies : Including 2 company-wide shutdown weeks each year for self-care (for most employees)

Paid parental leave : Available for all parents, including birthing, non-birthing, adopting, and fostering

Employee Assistance Program (EAP) : Supporting your mental and physical health

Quarterly department stipend : Fun team-building activities or in-person gatherings

Community and employee resource groups : Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses

Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.