Sr. Service engineer

Company Overview

Field Service and Reliability

• Oversee and execute field service, scheduled servicing, preventive maintenance, and overhauls for the heavy earthmoving machinery fleet.
• Improve mean time between failures and reduce mean time to repair through effective field execution and repair quality.

Troubleshooting and Repairs

• Lead diagnostics and repairs for complex failures involving diesel engines, high-pressure hydraulics, powertrains, and electrical systems.
• Conduct root cause failure analysis and implement corrective and preventive actions.

Condition Monitoring

• Manage condition-based maintenance programs for heavy earthmovers.
• Perform fluid and oil analysis, structural crack inspections, and provide technical advice for machine reliability projects.

Planning, Safety and Compliance

• Coordinate with planning, stores, and inventory teams to ensure availability of spare parts, wear components, and specialized service tools.
• Ensure compliance with DGMS rules, fire suppression requirements, FOPS/ROPS standards, and site safety protocols.

Required Experience

• Requires 7–8 years of hands-on field service, site maintenance, or technical support experience on heavy earthmoving machinery.
• Experience should be in mining, quarrying, construction, or heavy engineering sectors.
• Strong background in field service jobs, maintenance planning systems such as ERP or SAP, and field team leadership is required.

Technical Knowledge and Skills

• Requires expertise in heavy diesel engines, high-pressure hydraulics, hydrostatic drives, auto-lubrication, hydraulic braking, and structural welded assemblies.
• Requires knowledge of electronic service tools, hydraulic test rigs, sensor data, oil condition analysis, electrical and hydraulic schematics, and fault isolation.
• Requires practical repair, overhaul, spare parts, service kit management, and technical communication skills.