Sr Receivables Analyst
Role Overview
Executes timely collection of ACI account receivables for multiple business segments by contacting all outstanding invoices.
Maintains customer data via aged reports by entering, updating, and retrieving data, and producing customer statements of accounts.
Assists in resolution of aged debt by involving various internal ACI departments., typically for larger customers.
Responds to inquiries from customers.
Proper follow up with ACI internal departments according to prescribed timelines to insure timely resolution.
Provides training and guidance to less experienced analysts on how to use tools and resources to effectively assist customers.
Full Job Posting
Job Responsibilities:
- Researches and reconciles customer accounts using multiple systems and tools.
- Effectively communicates and escalates delinquent receivables to customers and ACI internal partners.
- Works independently with minimal supervisor support and within established guidelines and parameters, and makes decisions on the best method of communication for his or her assigned customer base.
- Develops and maintains strong working relationships with internal partners and customers.
- Minimizes ACI’s bad debt through early identification of “at risk” receivables.
- Strives to meet or exceed established financial metrics/goals.
- Supports less experienced analysts by providing guidance and assistance.
- Perform other duties as assigned.
- Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
- Knowledge, Skills and Experience required for the job:
- Bachelor’s degree in related field or equivalent experience.
- 3+ years related experience.
- Preferred Knowledge, Skills and Experience needed for the job:
- Strong Microsoft skills, including Excel.
- Excellent verbal and written communication skills.
- Ability to work independently and make decisions.
- Oracle experience preferred.
- Work Environment:
- Standard work environment
- Majority of time spent on PC (Phys. Req.)
- Standard work week
- Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.
- In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.
- Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com Job ID (Requisition #20093)
- ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
- Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company ( www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.
- #LI-LF1
- #LI-Hybrid
Qualifications
- Bachelor’s degree in related field or equivalent experience.
About ACI Worldwide
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