Sr. Quality Analyst
Key Skills for This Role
Full Job Posting
Role & Responsibilities
- Identify, troubleshoot, and help resolve issues related to project setup, reporting, data calculations, content management and more
- Lead effort to automate testing using tools such as Claude and Playwright
- Analyzing reporting for our client requests and analyzing key performance indicators to help measure program and sales initiatives
- Track quality control issues across projects and follow up with project team members to ensure resolution
- Proactively review ongoing operation process, provide improvement recommendations, and establish best practices
- Working with our technology operations and development team to properly define requirements for complex technology solutions and assist in the implementation, documentation, and turnover to operations team members
- Participating in User Acceptance Testing, regression testing, and working with our operations teams to ensure new technology and development meets requirements
- Collaborate with other project team members to create and execution a project's test plan
- Assist team members with data validation and verification
- Test new development and change requests
Required Experience & Education
BS/BA in Computer Science, Management Information Systems or Business, preferred
3 years' quality control analyst with testing experience
Strong technical knowledge and un understanding of how technology can be used to solve business problems
Excellent written and verbal communication skills and the ability to work effectively in a fast-paced, team-oriented environment
Strong analytical and problem-solving skills
Required technical capabilities
Ability to use AI to aid QA/testing automation, query tools, understand relational database structures, and web site development
Highly proficient in advanced SQL queries
Advanced Excel skills
Base Salary Range: $80,000 to $90,000. The final salary and offer will be determined by the applicant's background, experience, and skills.
More details about our company benefits can be found at the following link: https://www.biworldwide.com/careers/benefits-page/
About BI WORLDWIDE
BI WORLDWIDE is a global engagement agency that uses the principles of behavioral economics to produce measurable business results by designing and delivering solutions that engage employees, channel partners and customers.
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