Sr Product Manager - Sales Products
Role Overview
Senior Product Manager - Sales Products at Syneos Health.
Own enterprise sales technology products aligned with sales-growth objectives.
Key Skills for This Role
Full Job Posting
Role overview
Senior Product Manager - Sales Products at Syneos Health.
Own enterprise sales technology products aligned with sales-growth objectives.
Responsibilities
- Own product vision, strategy, multiyear roadmap, business cases, and investment priorities for sales technology.
- Translate user and business needs into scalable capabilities, requirements, user stories, acceptance criteria, and success metrics.
- Lead discovery, research, design, Agile delivery, quality assurance, launch, adoption, measurement, and continuous improvement.
- Partner across Sales, Sales Operations, Marketing, Data, Technology, Privacy, Security, Compliance, engineering, and external clients.
- Guide enterprise CRM and adjacent technology, including integrations, APIs, data models, analytics, automation, and AI-enabled capabilities.
- Use research, usage data, experimentation, and sales metrics to prioritize investments and make product tradeoffs.
- Define scope, statements of work, estimates, timelines, supplier plans, and implementation approaches with engineers and partners.
- Evaluate configuration, purchased solutions, and custom development; manage vendors, partners, budgets, contracts, and total cost of ownership.
- Manage stakeholder communication and expectations, explain technical concepts to non-technical audiences, and influence across teams.
- Drive launch readiness, training, communications, adoption, feedback, and change management; coach junior product managers or analysts where applicable.
Required experience
- 5+ years of sales technology product management experience in an enterprise sales setting; the role profile also references 5–7 years of software lifecycle development experience.
- Experience developing product strategies, multiyear roadmaps, business cases, and investment priorities.
- Deep understanding of B2B sales processes, including prospecting, account planning, pipeline management, forecasting, sales engagement, and win/loss analysis.
- Experience owning Salesforce Sales Cloud or a comparable enterprise CRM platform.
- Experience with sales technology products such as Salesforce Agentforce, Outreach, Salesloft, LinkedIn Sales Navigator, ZoomInfo, Gong, sales enablement platforms, or similar.
- Delivery experience with cross-functional products involving CRM, data, analytics, AI, integrations, and workflow automation.
- Experience working with engineers and leading software products through launch and iteration in an Agile environment.
- Experience managing products for external stakeholders and working with external partners.
About Syneos Health
Syneos Health describes itself as a life sciences services organization supporting customer success across drug development and commercialization.
The company describes a collaborative, agile culture and investment in employee development.
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