oracle
Sr Manager-Tech Project Management - Enterprise AI Platforms
American Express
Phoenix, USA
Full-time
Manager · 6+ years experience
Hybrid
Discovered 4 days ago
Full Job Posting
Qualifications
- 6+ years of technical program management experience
- Deep understanding of software and infrastructure design principles with a demonstrated track record of increasing responsibility
- Demonstrated leadership and management experience in working with cross-functional, geographically dispersed teams on complex projects.
- Experience managing program reporting
- Excellent oral and written interpersonal skills; Ability to effectively communicate across third parties and technical and business teams
- Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams
- Ability to enable business capabilities through innovation
- Demonstrated willingness to learn new technologies.
- Experience using Air table or Jira agile delivery management platform is a plus
- Experience overseeing Agile, Scrum, or other rapid application development teams to deliver technology solutions on that meet customer expectations for timeliness and quality
- Bachelor's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred
- Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Responsibilities
- Drive end-to-end FDE delivery execution across the product development lifecycle, partnering with product owners, architects, and engineering teams to align technical strategy, architecture, dependencies, and delivery commitments.
- Partner with stakeholders to translate complex business needs into actionable technology strategies, ensuring solutions are scalable, technically sound, operationally viable, and aligned with enterprise objectives.
- Lead and orchestrate multiple complex, cross-functional technology programs, ensuring alignment with enterprise priorities, business objectives, delivery milestones, and measurable outcomes.
- Bring deep technical and business acumen to constructively challenge assumptions, evaluate solution alternatives, identify gaps, and influence critical decisions across architecture, engineering, product, and delivery.
- Proactively manage program risks, dependencies, resources, and execution challenges while ensuring adherence to organizational governance, regulatory requirements, and technology standards.
- Champion the design, integration, and adoption of AI-enabled workflows, agentic program management capabilities, and intelligent automation to modernize program execution and enhance operational efficiency.
- Establish scalable practices for AI-assisted reporting, resource planning, risk management, delivery analytics, and stakeholder communications to improve transparency, predictive insights, and decision-making.
- Identify and implement opportunities to evolve program management operating models, leveraging emerging AI capabilities, automation, and data-driven insights to improve delivery predictability, team productivity, and organizational agility.
- Drive adoption of modern program management methodologies, engineering best practices, and continuous improvement initiatives, including Agile delivery principles and Test-Driven Development (TDD), where applicable.
- Leverage delivery metrics, program analytics, and industry trends to identify execution bottlenecks, optimize resource utilization, and implement scalable improvements across technology programs.
- Provide mentorship and thought leadership to program management colleagues, fostering collaboration, innovation, accountability, and continuous learning across teams.
- Being a motivated, high-performing change agent.
Preferred Qualifications
- Experience using Air table or Jira agile delivery management platform is a plus
- Bachelor's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred
About American Express
Banking76800 employeesFounded 1850
Global financial services company offering payment and travel products.
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