Sr. Manager, People Solutions
Role Overview
Serve as a strategic HR partner to leaders and help build engaged, high-performing teams.
Influence how teams are built, how leaders lead, and how employees experience work.
Support business performance while maintaining focus on employee experience, inclusion, and trust.
Key Skills for This Role
Full Job Posting
Role Overview
Serve as a strategic HR partner to leaders and help build engaged, high-performing teams.
Influence how teams are built, how leaders lead, and how employees experience work.
Support business performance while maintaining focus on employee experience, inclusion, and trust.
Strategic HR Partnership
- Collaborate with senior leaders to align people priorities with organizational goals.
- Provide guidance on team effectiveness, talent decisions, and organizational design.
- Transform business challenges into impactful, people-centered solutions.
Team and Leadership Development
- Lead and coach the People Solutions team to deliver responsive HR support.
- Promote collaboration, accountability, and continuous improvement.
- Mentor leaders on team building, performance management, feedback, and change leadership.
Talent and Engagement
- Assess current and future talent needs with business leaders.
- Drive initiatives for talent attraction, retention, and development.
- Implement culture initiatives and use employee feedback to create actionable improvements.
Employee Relations and Change
- Oversee sensitive employee relations issues with sound judgment.
- Advise on workplace policies and support compliance.
- Support leaders through transformational change and guide effective communication.
Program Delivery
- Lead core HR programs and ensure execution aligns with business needs.
Candidate Profile
- At least 5 years of HR experience, including 2 to 4 years in progressive management roles.
- Bachelor’s degree in a relevant field.
- Strong business operations understanding and demonstrated business acumen.
- Outsourcing experience is preferred.
- Strong people management, communication, attention to detail, and customer focus.
- Proficiency in Microsoft Office and commitment to continuous improvement.
Why Join Us
- Work from home with flexibility.
- Join a company that prioritizes people and culture.
- Collaborate with innovative leaders and help shape the future of HR.
About Concentrix
Global provider of customer experience solutions and outsourcing services.
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