Sr. HR Officer

About This Role

Job Role

The Senior HR Officer is responsible for managing end-to-end HR operations, including recruitment, onboarding, employee relations, payroll coordination, compliance, and implementing HR processes to support business growth and workforce efficiency.

Key Responsibilities

1. Recruitment & Talent Acquisition

• Manage full recruitment cycle (job posting, screening, interviews, offers)
• Coordinate with HODs for manpower planning
• Ensure timely hiring for all outlets and departments (FOH, BOH, Production)
• Maintain candidate database and recruitment trackers

2. Onboarding & Employee Lifecycle

• Handle onboarding, documentation, and induction programs
• Ensure smooth joining formalities and system access
• Manage probation reviews, confirmations, and promotions
• Maintain accurate employee records

3. Payroll & Attendance Coordination

• Monitor attendance and leave system.
• Prepare monthly attendance and payroll by coordinating with Finance.
• Ensure compliance with company policies and UAE labor law
• Resolve discrepancies in attendance and salary calculations

4. Employee Relations & Discipline

• Handle employee grievances and provide resolutions
• Manage the disciplinary action processes
• Ensure proper documentation of incidents and investigations
• Promote a positive work environment and employee engagement

5. Performance Management

• Coordinate performance appraisals (probation, annual reviews)
• Track KPIs and employee development plans
• Support HODs in performance improvement plans (PIP)

6. HR Policies & Compliance

• Implement and enforce HR policies and SOPs
• Ensure compliance with UAE labor law and company standards
• Maintain HR documentation for audits and inspections

7. PRO & Government Coordination

• Coordinate visa, labor contracts, and Emirates ID processes
• Liaise with PRO for employee documentation and renewals
• Ensure timely compliance with MOHRE and immigration requirements

8. HR Reporting & Analytics

• Prepare HR reports (headcount, turnover, absenteeism, payroll)
• Maintain dashboards and trackers for management review
• Support workforce planning and cost control initiatives

Qualifications & Requirements

• Bachelor’s degree in Human Resources or related field
• 4–7 years of HR experience (preferably in F&B / hospitality)
• Strong knowledge of UAE labor law
• Experience with HRMS/payroll systems.
• Excellent communication and stakeholder management skills

Job Type: Full-time

Experience:

• F&B/Hospitalisty: 2 years (Required)
• Attendance management & Payroll: 2 years (Required)
• UAE: 4 years (Required)

Work Location: In person