Sr. Experience Designer
Role Overview
The Sr. Experience Designer leads the design of customer and user experiences for travel products and services, focusing on usability, accessibility, and emotional engagement to enhance satisfaction and loyalty.
Full Job Posting
Virtual or In Office
Virtual
Position Overview
The Sr. Experience Designer leads the design of customer and user experiences for travel products and services, focusing on usability, accessibility, and emotional engagement to enhance satisfaction and loyalty.
Key Responsibilities
- Conduct user research and usability testing
- Develop user personas, journey maps, and wireframes
- Collaborate with product, marketing, and engineering teams
- Advocate for user-centered design principles
- Continuously improve the user experience based on feedback and data
Qualifications
- 5+ years in UX/UI or experience design
- Proficiency with design and prototyping tools
- Strong understanding of user research methodologies
- Excellent communication and collaboration skills
- Bachelor’s degree in Design, HCI, or related field
Benefits Summary
- In addition to Medical, Dental, and Vision benefits Direct Travel offers a Total Rewards Package which includes Retirement Plans, Wellness, Rewards and Recognition, Sustainability, DE&I initiatives, and Mental Health Support.
About Direct Travel
Direct Travel is one of the world’s largest travel management companies. With a long history of proven market expertise, we blend advanced technology, superior service, and expert insight to drive tangible value and meaningful savings across Corporate Travel, Leisure Travel, Meetings & Events and specialty travel businesses. Through Avenir, our intelligent travel management platform, we reduce obstacles and give clients more direct access to content, trusted data, intelligence and global expertise. What truly sets us apart is the human care behind the technology, delivered by an experienced, passionate team dedicated to anticipating needs and delivering exceptional service at every step. For more information about Direct Travel, visit www.dt.com .
Direct Travel is an equal opportunity employer
#LI-Remote
Position Type
Full-time
About Direct Travel
Direct Travel is a privately held corporate travel management company serving businesses with corporate, leisure, and meetings-and-events travel services.
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