Sr. Director, Infrastructure & Operations

Own Scholar Rock’s global IT infrastructure and operations, including cloud and Microsoft platforms, networks, identity, endpoints, collaboration technologies, and end-user computing

Lead IT service delivery and end-user support, ensuring responsive, reliable support and a strong employee technology experience

Build scalable infrastructure, operating processes, and standards to support continued growth and an expanding global footprint

Drive operational excellence and reliability, including incident and problem management, root-cause resolution, monitoring, technology lifecycle management, capacity planning, and continuous improvement

Ensure appropriate business continuity, disaster recovery, backup, and infrastructure resilience capabilities are established, tested, and maintained

Lead technology infrastructure and operational readiness for new offices and international expansion

Build and develop a high-performing team with strong technical capability, clear accountability, documented processes, and appropriate coverage and redundancy across critical services

Own managed service providers and key technology vendors, establishing clear performance expectations, service levels, cost and accountability

Partner across IT and the business to ensure infrastructure and operations meet security, compliance, and business requirements

Serve as a trusted technology partner to the business while remaining hands-on and engaged in execution, particularly for complex issues and critical incidents

Own the Infrastructure & IT Operations budget, including technology investments, licensing, managed services, and vendor contracts, balancing service, scalability, and cost

Ensure infrastructure and operational practices support applicable GxP, SOX, security, privacy, and audit-readiness requirements, in partnership with Quality, Security, and Compliance

Bachelor’s degree in information technology, Computer Science, Engineering, or related discipline

12+ years of progressive IT experience with leadership responsibility across infrastructure and IT operations/service delivery

Strong technical knowledge across Microsoft 365/Azure, identity and access, endpoint management, networking, cloud technologies, and enterprise IT operations

Demonstrated experience building and scaling IT capabilities, teams, and operating models in a growing organization

Experience supporting a geographically distributed or global organization

Proven ability to lead internal teams and external service providers while maintaining clear internal ownership and accountability

Strong operational judgment with a willingness to engage directly when needed

Biotechnology, pharmaceutical, life sciences, or other regulated-industry experience preferred

Scholar Rock is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.