Sr. Consultant, Loyalty Solutions

Internal title: Sr.

Consultant, Strategic Advisory At Bond we design, build, and manage creative and innovative solutions for our clients, all with the goal of helping them build stronger customer loyalty to their brands.

We are the loyalty experts, and our practice is built exclusively around loyalty strategy, program design, member economics, and the data & technology ecosystems that power them.

As we continue to grow, we are seeking a highly motivated Sr.

Consultant to join our Loyalty Solutions Practice .

Position Overview: We’re seeking someone with deep experience in loyalty and who understands how programs are designed, how members engage, and how financial models shape program decisions .

You can turn that expertise into clear, compelling recommendations that help clients move forward.

As a Sr.

Consultant , you’ll independently lead workstreams and deliverables across loyalty strategy engagements, from start to finish.

Partnering with our Directors, you’ll shape program design, financial strategy and business models; advise on commercial considerations; and develop the strategic narratives that bring complex recommendations to life.

This role is a great fit for a collaborative problem-solver who enjoys taking ownership and turning insight into action.

Job requirements

This role requires demonstrated loyalty expertise with direct program design or loyalty strategy experience. .

• Bachelor's degree in Business, Marketing, Finance, or a related field; Master’s degree is an asset

• 4-5 years experience in loyalty strategy, loyalty program management, or a loyalty specialist advisory role, with hands-on experience designing loyalty program constructs

• Demonstrated ability to build and apply financial models for loyalty program ROI, including earn/burn economics, breakage assumptions, member cost structures, and incremental value analysis

• Strong presentation and storytelling skills, able to develop and deliver structured executive quality narratives that translate complex loyalty strategy into clear business decisions

• Proven coaching and mentorship capability, with experience guiding team members

• High attention to detail with the ability to manage multiple engagements and priorities simultaneously in a fast-paced environment

• Strong analytical and problem-solving skills with comfort translating data into actionable loyalty design recommendations

• Excellent written and verbal communications skills, for both internal and client-facing contexts

• A growth mindset and genuine passion for the loyalty industry, you follow program launches, participate in programs, and have opinions on what makes a program work

Nice to have:

• Experience working across multiple loyalty verticals (retail, financial services, fuel & convenience, travel, grocery)

• Familiarity with loyalty technology platforms, CRM, and data infrastructure connected to loyalty programs

Job responsibilities