Sr. Business Systems Analyst
Role Overview
Senior working-professional role providing business systems analysis, solution requirements leadership, and application-management support.
Primary functional focus is Retirement and Benefits within Workday HCM and the broader HR technology ecosystem.
Partners with business, product, engineering, architecture, security, data, risk, and external vendors.
Leads assigned initiatives with autonomy from discovery through implementation and stabilization.
Key Skills for This Role
Full Job Posting
Role overview
Senior working-professional role providing business systems analysis, solution requirements leadership, and application-management support.
Primary functional focus is Retirement and Benefits within Workday HCM and the broader HR technology ecosystem.
Partners with business, product, engineering, architecture, security, data, risk, and external vendors.
Leads assigned initiatives with autonomy from discovery through implementation and stabilization.
Responsibilities
- Elicit and document traceable business, functional, data, integration, security, and operational requirements.
- Translate requirements into epics, user stories, acceptance criteria, process flows, use cases, and data mappings.
- Define SSO, access, authentication, and role-mapping requirements with security, IAM, architecture, engineering, and vendors.
- Lead workstreams, manage scope and dependencies, facilitate decisions, and drive implementation and stabilization.
- Plan integration, business acceptance, user acceptance, regression, and production-validation testing.
- Coordinate production incidents, service requests, break-fix work, and escalations.
- Identify suitable AI and automation opportunities for analysis, testing, documentation, support, and data quality.
- Support business cases, vendor processes, risk mitigation, service availability, and regulatory compliance.
- Communicate progress, maintain expertise, and contribute to knowledge transfer and team development.
Experience and qualifications
- Undergraduate degree or technical certificate and five to seven years of relevant experience.
- Experience working in Agile (Scrum).
- Strong knowledge of Workday HCM processes, security, reporting, integrations, and application dependencies.
- Experience with benefits, payroll, or other HR technology vendors and third-party administrators.
- Experience defining data-exchange, integration, and SSO requirements and leading complex stakeholder workstreams.
- Workday Payroll, Compensation, and broader HCM experience is preferred.
- Workday, business-analysis, or Agile certifications are assets.
Tools and capabilities
- JIRA and Confluence experience.
- Advanced analysis, problem resolution, stakeholder communication, and independent judgment.
- Ability to explain complex technical issues in business terms and coordinate work across teams and vendors.
Pay details
- Listed base pay range is $81,600–$115,200 CAD; no compensation cadence is specified.
Work location
- Work location is listed as Toronto, Ontario, Canada; no remote, hybrid, or onsite policy is specified.
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