Sr. Business Manager

What you'll do

• Regional strategy, planning and performance Own the regional business plan, scorecard, and business outlook covering revenue, gross margin, direct contribution, pipeline, and productivity. Directly manage and influence the P&L drivers, while the RVPs retain ownership of the results. Lead annual and quarterly planning, including target setting, quota and territory allocation, coverage models, and long-range regional strategy, in partnership with Finance and Sales Operations. Turn performance data into insight. Identify gaps, risks, and opportunities, quantify their impact, and bring clear, decision-ready recommendations to the RVPs and the Vice President. Own forecast quality and gap-to-plan management, and recommend corrective actions before quarter-end risk materializes. Serve as the trusted advisor and thought partner to the RVPs on regional priorities, trade-offs, and sequencing. Prepare and present executive-level materials for the Vice President, senior leadership, and regional town halls. 2. Operating rhythm and leadership alignment Design and run the regional operating rhythm: weekly, monthly, and quarterly business reviews, including agendas, inputs, decisions, action tracking, and follow-through. Hold regional Directors and cross-functional leaders accountable to commitments by tracking actions to closure and escalating risks with recommendations. Standardize inspection routines and performance conversations across teams, so the region operates consistently. Facilitate regional leadership meetings, offsites, and planning sessions. 3. Resource and investment management Advise the RVPs on headcount, coverage, investment, and capacity decisions, supported by business cases, scenario modelling, and return-on-investment analysis. Manage regional budget, expense, and headcount planning with Finance and HR, with RVP sign-off, and recommend reallocation when outcomes do not match investment. Track whether resources, including new hires, programs, and tools, are deployed effectively and deliver the expected outcomes such as ramp time, productivity, and margin. Contribute to organizational design and talent decisions in partnership with HR, including role design, span of control, and succession planning. 4. Cross-functional leadership and orchestration Lead the region’s partnership with Sales Operations, Finance, HR, Enablement, Marketing, and other teams, influencing Directors and VPs without direct authority. Drive complex, multi-team dependencies and issues to resolution so the RVPs do not have to coordinate everything directly. Apply centrally designed frameworks, programs, and tools regionally, and give structured feedback to central teams to shape what comes next. Represent the region in enterprise planning forums and communicate regional priorities and decisions to senior stakeholders. 5. Change leadership and continuous improvement Lead regional adoption of new go-to-market models, tools, and ways of working, with clear communication, measurable adoption targets, and outcome tracking. Identify and lead process improvements that simplify work for sellers and leaders, reduce administrative load, and improve regional efficiency. Use data, analytics, and AI-enabled tools to improve the speed and quality of regional decisions. Mentor and share best practices with peers in business operations roles in other regions. What you'll bring to the table: 10+ years of progressive experience in sales operations, business operations, strategy, corporate finance, or consulting, with 5+ years in a senior or leadership role in a technology, software, cloud, or services organization. Proven experience managing, influencing, or directly supporting a P&L, business plan, or forecast for a large B2B sales organization. Track record of acting as a trusted advisor to senior executives, with executive presence and the ability to challenge and influence at VP level. Advanced financial and analytical skills, including forecasting, scenario modelling, and investment business cases. Demonstrated success leading enterprise-level operating cadences and cross-functional initiatives, influencing without direct authority. Experience driving change at scale, including the rollout and adoption of new tools, programs, or operating models. Advanced proficiency with CRM (such as Salesforce), BI and reporting tools, and Excel; experience applying AI-enabled tools to planning and analysis. Exceptional written and verbal communication, sound judgment, and discretion with confidential information. Bachelor’s degree in business, finance, or a related field required; MBA or equivalent experience strongly preferred.