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Sr. Account Executive, Enterprise

GenesysRiyadh, KSA1 months agoMid-Senior
Mid-Seniorfulltime

Skills

Sales Pipeline ManagementClient Relationship ManagementLead Generation

About This Role

Overview

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees.

Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed.

And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work.

Join the team and create the future of customer experience together.

About The Role

We are looking for an experienced Senior Account Executive to join our Saudi team.

This role is ideal for a sales professional who knows how to drive sustainable growth, develop strategic accounts, and build trusted, long-term executive relationships.

You will manage key and commercial accounts across selected segments and lead impactful customer experience transformation initiatives powered by AI.

We’re looking for a proactive and self-driven professional who takes initiative, actively creates and shapes opportunities, builds meaningful relationships, and feels a strong sense of ownership for their results and contribution to the team.

You will join one of the best work environments in the region — a high-performance culture built on trust, collaboration, inclusion, and measurable impact.

We challenge and support each other to grow, and we celebrate success together.

What You Will Do

  • Own and grow a defined portfolio of accounts
  • Build strong and trusted executive relationships
  • Identify new opportunities while expanding existing ones
  • Lead full sales cycles from prospecting to closing
  • Work closely with presales, partners, marketing, and services
  • Position AI-powered customer experience solutions
  • Leverage data and AI tools to improve pipeline management, forecasting and performance
  • Build champions within customer organizations
  • Maintain strong CRM discipline and forecasting accuracy

Experience Required

  • Significant experience in enterprise technology sales within complex and strategic account environments
  • Experience selling enterprise software or cloud solutions
  • Experience handling key accounts and commercial accounts
  • Strong understanding of sales methodologies like MEDDPICC
  • Proven track record of closing large and complex deals

What We Are Looking For

  • Proactive and self-driven
  • Strong relationship builder
  • Commercial mindset combined with strategic thinking
  • Good understanding of Customer Experience (CX)
  • Understands AI in technology and how it impacts business
  • Comfortable using AI tools to improve productivity
  • Structured and organized
  • Committed, hardworking, eager to learn
  • Team player who can work across multiple functions
  • Fluency in English and Arabic
  • This is a high-impact role in one of the fastest growing AI and CX markets in the region.
  • If you want to sell real transformation and be part of a winning team, this is your place.
  • If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.

With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise.

As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.

To learn more, visit www.genesys.com.

Reasonable Accommodations

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours.

To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending.

If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations.

Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace.

We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

*Please note that recruiters will never ask for sensitive personal or financial information during the application phase.*

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