Specialist - Operations Performance
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Key skills for this role
About the Role
JOB PURPOSE Support data-driven decision-making by delivering accurate and timely reporting, enhancing operational efficiency through effective data analysis, and collaborating with various departments to streamline data processes and improve data quality.
Key Skills for This Role
Full Job Posting
Job Purpose
Support data-driven decision-making by delivering accurate and timely reporting, enhancing operational efficiency through effective data analysis, and collaborating with various departments to streamline data processes and improve data quality.
Key Accountabilities
- Perform internal and external reporting with high accuracy.
- Identify and fix data discrepancies.
- Collaborate with IT to automate manual reports; Define the Output report criteria, provide the way of calculations and the relevant formulas, validate the data and monitor the data quality.
- Conduct data analysis for operations and lean projects; Conduct data analysis on relevant KPIs to identify operational bottlenecks and areas for optimization. Utilize sophisticated statistical tools and software to monitor, report, and predict the effectiveness of improvement initiatives.
- Handle complex data tasks; Conduct Data analysis on raw data extracted from the system to create the requested reports and dashboards using MS Excel & MS Power BI.
- Establish quality check mechanisms and monitor KPIs.
- Assist in developing data-driven strategies to optimize terminal operations.
Qualifications, Experience And Skills
- Bachelor’s degree in Data science, Statistics, MIS or related field.
- 2+ years of experience in data analysis.
- Strong analytical and problem-solving skills.
- Strong attention to detail and accuracy.
- Ability to work collaboratively with cross-functional teams.
- Proficiency in data analysis and project management tools.
- Good communication skills.
- Lean Six Sigma Green Belt is a plus.
- Proficiency in data analysis tools (Excel, MS Power BI, SQL).
- English fluency, Spoken and written.
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