Specialist IT System (Emirati Talent)

Advanced Concepts

Core Accountabilities

• Install, configure, and maintain server and OS to ensure optimal performance and reliability
• Manage user accounts, permissions, and access controls, providing technical support and troubleshooting as needed.
• Manage and maintain databases, ensuring data integrity, backups, and recovery processes are in place.
• Develop and execute backup strategies and disaster recovery plans to protect organizational data.
• Regularly apply updates and patches to operating systems and applications to maintain security and performance
• Manage changes to the IT environment in a structured manner to minimize disruption and ensure system integrity.
• Respond to and resolve system incidents and outages quickly, minimizing impact on business operations.
• Monitor system performance, implement optimizations, and ensure high availability of services.
• Maintain accurate documentation of system configurations, processes, and procedures for future reference
• Work closely with IT support staff and other departments to resolve issues and support organizational needs.
• Contribute to the development and enforcement of IT policies and best practices within the organization.
• Provide training and guidance to users on system functionalities and best practices.
• Liaise with vendors for system purchases, upgrades, and support services.
• Stay updated on industry trends and technologies, recommending enhancements to improve system efficiency and effectiveness.

Experience

• Minimum 5 years in IT infrastructure administration with a focus on servers and system management for a mid-sized organization
• 3 years in a system management role for a mid-sized organization

Knowledge / Qualification

• Bachelor’s in computer Science, Information Technology or other related fields,
• Certification in a relevant subject is preferable, e.g., Microsoft Certified Windows Server, CCNA, VCP.
• Strong understanding of NIST 800-53 and CNSSI 1253
• Strong understanding of data classification
• Understanding of IPSEC, SSL, PKI and other encryption-based technologies
• Can clearly demonstrate least privilege access

Key Skills

• Proficient with virtualization technologies (e.g., VMware, Hyper-V) for server deployment and management
• Stronger knowledge of server and network infrastructure including Windows and Linux
• Strong knowledge of Microsoft Active Directory and Exchange Infrastructure.
• Knowledge of networking protocols and configuration (TCP/IP, DNS, DHCP)
• Stronger knowledge with backup and recovery solutions.
• Strong understanding of data security zones
• Understanding of data encryptors and data diodes
• Strong understanding of Identity Access Management (IAM) & Role Based Access Controls (RBAC)