Specialist HR Services
Skills
About This Role
Overview
Perform general administration within the HR Services team for all defined processes, tools, programs and processes.
Perform Hire to Retire tasks with the defined SLA.
Update all relevant process documentation.
Be a contact person for the HR community and relevant stakeholders regarding the respective HR Services processes and challenges.
Maintain system wide through EC, SAP and other relevant HR systems.
Handle standard inquiries & support through ticket service, email & phone.
Timely execute assigned tasks and issues according to defined processes, timetables and service levels in compliance with tariff and work agreements.
Identify improvement potential in all HR Services processes and administer the implementation of the improvements.
Ensure correct execution of laws and regulations with regards to specific employee master data and organizational data according to defined procedures.
Suggest modifications of systems and processes to ensure correct execution of laws and compliance to company policies.
Providing input for creation of user manuals and process mappings.
Providing input for communication of standards, procedures and processes to employees, internal customers.
Participate regularly in workshops and meetings held by subject matter experts within HR Services.
Knowledge, Skills and Abilities
- Good level of abilities and experience with HR and Business computing solutions, with SAP HR/ SAP OM & Excel knowledge.
- Very good analytical skills and detail-oriented work style.
- Team player mentality.
- Strong customer focus and service minded.
- International mind-set; first experience as part of a geographically & culturally diverse team
- Ability to work under pressure as well as prioritizes and completes tasks in order of importance.
Key Relationships
- HR Services
- HR Partners
- Rewards team
- Payroll team
• Talent Acquisition Team
- External authorities, consultants, and suppliers
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