Specialist Documentation (Banking)
Key Skills for This Role
Full Job Posting
Documentation and processing
- Prepare facility letters and security documents for conventional and Islamic facilities accurately and within agreed timelines.
- Review executed standard and non-standard documents; verify signatory authority/capacity and existing security documentation.
- Arrange relevant pledge registrations and finalize FRS after completion of conditions precedent for limit release.
- Complete document preparation, verification, lodgment, and charge registration according to the CRAD operating framework, PFDs, and approval terms.
- Prepare FRS/EFRS and related records, and share the automatically generated nCino Booking Sheet with stakeholders.
- Support collateral pledge, registration, release, and related collateral record updates.
- Maintain accurate internal and external MIS, reports, and stakeholder submissions.
Controls and stakeholder support
- Follow applicable policies, procedures, internal circulars, the CRAD operating framework, and regulatory requirements.
- Identify documentation deficiencies, exceptions, and associated risks; escalate or resolve them promptly.
- Address audit, QA, and INA observations within timelines.
- Coordinate with Group Legal on non-standard or bespoke documents and documentation clarifications.
- Review pending items daily and drive closure before end of day where feasible.
- Revalidate approval authority and compliance requirements before processing documents.
- Respond to business units, GCD, INA, and other stakeholders accurately and on time.
- Resolve documentation and lodgment issues to support business processing with minimal disruption.
Improvement and development
- Participate in assigned UAT, project implementation, and process improvement initiatives.
- Suggest improvements to controls, quality, productivity, and automation of manual activities.
- Support departmental transformation, reporting enhancements, and tracking mechanisms.
- Build technical and soft skills through internal and external learning programs.
- Maintain awareness of relevant procedures, products, systems, and legal/documentation requirements.
- Complete mandatory training on time and apply learning to improve work quality.
Requirements
- Prepare and verify banking facility and security documentation accurately and within agreed timelines.
- Ensure documentation activities comply with policies, procedures, approval terms, the CRAD operating framework, and regulatory requirements.
- Identify documentation deficiencies, exceptions, and risks, and resolve or escalate them promptly.
- Address audit, QA, and INA observations within required timelines.
- Provide timely, accurate stakeholder responses and handle queries, complaints, and follow-ups in line with service standards.
- Complete mandatory training on time and maintain awareness of relevant procedures, products, systems, and legal/documentation requirements.
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