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Special Agent-Global Security

American Express
Remote, USA
Full-time
Mid · 5+ years experience
Remote
Discovered 1 weeks ago

Full Job Posting

Qualifications

  • Previous job experience is required.
  • Ideal candidates will have at least 5 years of experience in law enforcement and/or investigative work.
  • Bachelor’s or other 4-year degree is a plus.
  • Preferred fields of study include business, criminal justice, and social sciences.
  • Prior experience in internal risk management, investigations, compliance, or a related field is a plus
  • Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Responsibilities

  • Conduct routine and moderately complex (e.g., involving multiple victims) fraud investigations with minimal supervision
  • Assist with highly complex fraud investigations (e.g., involving organized, international criminal groups
  • Collect and compile evidence, document investigative activity and evidence in case management system
  • Pull data, locate records, run reports
  • Study data and video footage for evidence, trends and anomalies
  • Assist with undercover and/or sting operations, as needed
  • Interview victims, claimants, witnesses, suspects and potential suspects; record statements
  • Work with local and national law enforcement agencies to investigate and prosecute crimes
  • Work with law enforcement on fraud prevention initiatives (e.g., deliver fraud awareness training)
  • Prepare witness statements, provide information in response to court orders, and testify in court
  • Work with internal groups to help American Express minimize risk and exposure to fraud (e.g., assess risk, identify security weaknesses, close gaps)
  • Collaborating on fraud investigations with counterparts at other organizations
  • Collect intelligence about criminal networks or organized groups that commit financial crimes
  • Handle sensitive internal matters, including fraud investigations and policy violation reviews, ensuring proper escalation, documentation, and resolution
  • Required to be on call 24 hours a day

Preferred Qualifications

  • Bachelor’s or other 4-year degree is a plus.
  • Preferred fields of study include business, criminal justice, and social sciences.
  • Prior experience in internal risk management, investigations, compliance, or a related field is a plus

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