Spare Parts Logistics Director

Job Purpose

1. Warehouse & Distribution Operations Management

• Direct and govern all warehouse operations across central and satellite spare parts facilities, ensuring throughput, accuracy, and cost efficiency.
• Lead the design, standardization, and continuous improvement of receiving, put-away, picking, packing, dispatch, and returns processes.
• Manage distribution and transportation operations end-to-end, including route planning, fleet coordination, last-mile delivery, and third-party carrier management.
• Establish and enforce standard operating procedures (SOPs) for all logistics functions, ensuring consistency across all locations and brands.
• Ensure facility layouts are optimized for spare parts velocity profiles, slotting efficiency, and storage utilization.

2. Multi-Brand Consolidation & 3PL Operations

• Lead the consolidation of multiple automotive brands into a unified logistics operating model within the 3PL environment.
• Design and implement shared-service logistics structures that serve multiple brand principals without compromising individual SLA commitments.
• Manage multi-user warehouse environments with clear brand segregation, inventory ownership controls, and billing accuracy.
• Establish governance frameworks for onboarding new brand principals, managing scope changes, and handling contractual obligations.

3. WMS Deployment & Technology Enablement

• Lead the end-to-end deployment of Warehouse Management Systems (WMS) across central and satellite locations, from scoping through go-live and stabilization.
• Define system requirements, process workflows, and integration points with ERP, TMS, and customer platforms.
• Drive technology adoption across operational teams, ensuring adequate training, change management, and process alignment.
• Oversee system performance post-deployment, including data accuracy, exception handling, and continuous configuration improvements.
• Evaluate and recommend complementary technologies including barcode/RFID, yard management, and route optimization tools.

4. Inventory Control & Replenishment

• Establish and enforce strict inventory control disciplines including cycle counting, stock reconciliation, aging management, and write-off governance.
• Design and implement replenishment processes that balance stock availability against carrying costs and obsolescence risk.
• Ensure real-time inventory visibility across all locations through system integration and disciplined data management.
• Govern inventory KPIs including accuracy rates, fill rates, dead stock ratios, and order fulfillment metrics.
• Partner with procurement and commercial teams to align inventory planning with demand patterns and supplier lead times.

5. Cost Management & Financial Accountability

• Own the full P&L accountability for logistics operations, including warehouse costs, transportation spend, labor, and technology investment.
• Develop and manage annual operating budgets with clear cost-per-unit, cost-per-delivery, and cost-per-brand metrics.
• Conduct scenario analysis and business case development for operational investments, facility changes, and technology deployments.
• Identify and execute cost optimization initiatives without compromising service quality or compliance.
• Prepare and present financial performance reports to executive leadership with variance analysis, trend insights, and corrective action plans.

6. Customer SLA Management & Commercial Interface

• Define, negotiate, and manage customer Service Level Agreements (SLAs) across all brand principals, ensuring alignment between service commitments and profitability targets.
• Establish performance reporting cadences with customers, providing transparent visibility into delivery performance, fill rates, and issue resolution.
• Lead root cause analysis and corrective action processes for SLA breaches, ensuring structural fixes rather than reactive responses.
• Support commercial and business development teams with operational feasibility assessments for new customer onboarding and scope expansion.

7. Operational Transformation & Turnaround

• Lead the overall operational transformation agenda, covering process re-engineering, organizational restructuring, technology deployment, and performance culture change.
• Develop and execute a transformation roadmap with clear milestones, resource plans, risk mitigation, and executive-level reporting.
• Drive corrective actions on facility licenses, regulatory compliance, and operational permits as required.
• Build a performance-driven operational culture with clear accountability, KPI discipline, and continuous improvement habits.
• Manage change across operational teams, ensuring alignment, communication, and minimal disruption during transition periods.

8. Team Leadership & Organizational Development

• Build, structure, and lead the logistics operations team across all facilities, including warehouse managers, supervisors, inventory controllers, and distribution staff.
• Establish clear reporting lines, accountability structures, and performance management frameworks.
• Develop team capabilities through training, mentoring, and structured development plans.
• Foster a culture of operational discipline, ownership, and customer orientation across all levels.

Education

• Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, or a related field.
• Master's degree (MBA or MSc in Supply Chain/Logistics) is an advantage.
• Professional certifications in supply chain or logistics (CSCP, CLTD, Six Sigma) are valued.

Experience

• Minimum 15+ years of progressive experience in spare parts logistics, warehouse operations, and distribution management.
• Must have extensive experience specifically in automotive spare parts logistics environments.
• Must have 3PL logistics background with proven experience operating multi-user, multi-brand warehouse environments.
• Must have managed distribution and transportation operations at scale.
• Must have led the deployment of Warehouse Management Systems (WMS) in complex, multi-site environments from scoping through stabilization.
• Must have dealt with multiple brands across different operational setups and geographies.
• Must demonstrate a career trajectory built from operational ranks upward, not solely corporate or consulting-based experience.
• Proven track record in operational turnaround, transformation, and performance optimization.
• Experience across multiple organizations is required; single-company career profiles do not meet the breadth requirement.

Technical Competencies

• Deep expertise in warehouse operations management, slotting, layout optimization, and throughput management for spare parts environments.
• Strong command of inventory control methodologies including cycle counting, ABC/XYZ classification, demand-based replenishment, and aging governance.
• Proven capability in WMS deployment and technology enablement across complex logistics environments.
• Strong distribution and transportation management skills including route optimization, carrier management, and last-mile delivery.
• Advanced financial skills including budgeting, costing, scenario analysis, business case development, and P&L management.
• Strong process design and optimization capability, with ability to create, document, standardize, and continuously improve operational processes.
• Proficiency in supply chain analytics, operational KPI design, and performance reporting.

Leadership & Behavioral Competencies

• Transformation leader with proven ability to turn around underperforming operations and build sustainable performance cultures.
• Strong change management capability with ability to motivate, align, and drive adoption across diverse operational teams.
• Exceptional customer management orientation with ability to forge strong relationships, manage expectations, and deliver on commitments.
• Resilient, composed, and effective under pressure, including experience operating in demanding or austere environments.
• Self-starter with a proactive, resourceful, and solutions-oriented approach.
• Strong presentation and communication skills, with ability to create and deliver executive-level operational and financial presentations.
• Analytical mindset with discipline to translate data into actionable operational decisions.
• Personable and collaborative, with ability to build trust and credibility across internal teams, customers, and stakeholders.
• Agile and adaptable, comfortable operating outside structured corporate environments when field conditions require it.

Language Requirements

• English fluency is mandatory (spoken and written).
• Arabic language capability is a strong advantage.