Spa Therapist
Skills
About This Role
Overview
At Faena The Red Sea, wellness is immersive, transformative, and deeply personal.
As a
Spa Therapist
, you will create exceptional experiences that restore balance, inspire relaxation, and elevate the guest journey through intuitive care and world-class treatments.
This role is responsible for delivering luxury spa services including massages, facials, and body therapies while ensuring the highest levels of professionalism, hygiene, and guest satisfaction.
The ideal candidate is passionate about wellness, attentive to detail, and dedicated to creating meaningful and memorable moments for every guest.
Key Responsibilities
- Perform professional spa treatments including massages, facials, body scrubs, and wellness therapies in line with Faena luxury standards
- Assess guest needs and preferences to personalize treatments and ensure maximum comfort and satisfaction
- Maintain the highest standards of cleanliness, hygiene, and sanitation within treatment rooms, equipment, and spa areas
- Prepare treatment rooms before each appointment and ensure rooms are reset following treatments
- Ensure proper handling, usage, and storage of spa products, oils, tools, linens, and equipment
- Deliver exceptional guest service with warmth, professionalism, and attention to detail throughout the guest journey
- Promote wellness and relaxation while creating a calm and welcoming environment for all guests
- Educate guests on treatment benefits, aftercare recommendations, and wellness routines
- Support spa retail initiatives by recommending suitable spa and wellness products to guests
- Follow all spa operational procedures, health and safety regulations, and brand standards
- Maintain punctuality and manage treatment schedules efficiently to ensure seamless operations
- Communicate effectively with spa reception and fellow team members regarding guest preferences, schedules, and operational updates
- Handle guest concerns or feedback professionally and escalate when required
- Stay updated on new wellness trends, treatment techniques, and luxury spa practices
- Participate in training sessions, team meetings, and ongoing development programs
- Ensure guest confidentiality and privacy are always maintained
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