Solutions Engineer - Service Provider

Overview

Your Impact

• As a Solution Engineer, you will play a pivotal role in accelerating Cisco's leadership by acting as a trusted technical advisor and solution architect.
• Your expertise will be crucial in translating service provider objectives into comprehensive, impactful architecture and solution strategies across Cisco’s diverse portfolio.
• Serve as the technical lead within the account team, building trusted advisor relationships with senior IT and business leaders.
• Own the end-to-end technology vision and architecture, spanning Service Provider networks, Data Center, Cloud, Automation, Cybersecurity and AI driven operations.
• Lead the design of large-scale, highly scalable Data Center, Enterprise Networking and cybersecurity architectures, aligned with future autonomous networking models.
• Lead AI-driven network transformation initiatives, including:
• + Applying AI/ML and LLM models to network operations, assurance, planning, and optimization
• + Positioning Agentic AI for closed-loop decision making, intent execution, and self-healing networks
• + Integrating AI capabilities across transport, Data Center, cloud and cybersecurity domains
• Articulate and demonstrate the business impact of AI on network efficiency, cost optimization, resilience, and customer experience.
• Lead network automation and orchestration strategy, with deep expertise in DNA Center, Nexus Dashboard, Cisco Intersight and Cisco Crosswork Automation portfolio
• Collaborate with account teams, product leaders, and executives to influence roadmaps, investment decisions, and long-term transformation strategy.
• Develop and present high-impact technical proposals, architectures, and demonstrations.
• Support proof of concepts (POCs), pilots, and solution validation to accelerate decision-making and adoption.

Minimum Qualifications

• Extensive experience (5 years minimum in presales, consultative, or solution architect roles), demonstrating a proven presales track record in designing and deploying complex solutions, particularly in routing, switching, data center, cloud and cybersecurity.
• Deep technical expertise in:
• + Scalable, AI-ready Data Center architecture including compute solutions, data center networking, ACI, cloud-native technologies (K8s, Docker), CI/CD, automation, DevOps practices
• + Enterprise network architectures using Cisco routing, switching and wireless solutions, SD-WAN, SASE, modern AI Ops/ML Ops, and programming/scripting capabilities.
• + Cybersecurity architecture including Cisco Secure Access (or competitor solutions), Security Service Edge, Zero Trust Network Access (ZTNA) and Firewall as a Service
• Strong AI and automation expertise, including:
• + Applied understanding of AI/ML models for networking use cases such as assurance, optimization, planning, and predictive operations
• + Architectural or hands-on knowledge of LLM-based systems for operational insights, automation, and decision support
• + Experience designing or positioning Agentic AI frameworks to enable closed-loop, intent-based, and autonomous network operations
• Strong understanding of Cisco technologies and architecture, with proven cross-architecture experience to translate client objectives into comprehensive solutions across Cisco’s full portfolio.
• Ability to simplify complex technical concepts for both technical and non-technical audiences, coupled with strong executive-level communication skills.
• Solid experience engaging directly with customers, applying consultative selling techniques, understanding financial pain points, and aligning solutions with customer business models to drive value realization and adoption.
• Demonstrated ability to collaborate effectively with internal product and engineering teams, CX, and partners.
• An outcome-driven narrative and a strong focus on delivering impactful architecture and solution strategies.

Preferred Qualifications

• Bachelor’s degree in electrical engineering, Computer Science, or a related field.
• Cisco certifications (e.g., CCNP, CCIE) or equivalent vendor credentials.
• Service Provider Routing and Transport, including SR-MPLS and SRv6
• Mobility and 5G Core network design and evolution
• Advanced network assurance architectures, including telemetry-driven assurance, AI-based fault detection, performance analytics, and service visibility
• Ability to work effectively, add value as a team member, and assume a proactive approach to your career, demonstrating a growth mindset and adaptability.
• Excellent written and verbal communication, listening, and strong presentation skills.
• Experience in Saudi Arabia market is highly desirable, with Arabic language proficiency considered a significant plus.
• Exceptional presentation and storytelling skills, including:
• + CxO-level presentations
• + Translating AI and technical complexity into clear business outcomes
• + Leading executive briefings, vision workshops, and strategy sessions
• + Proven ability to build trusted relationships with C-level executives and senior stakeholders.
• Why Cisco?
• At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
• We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
• These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
• Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
• Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
• We work as a team, collaborating with empathy to make really big things happen on a global scale.
• Because our solutions are everywhere, our impact is everywhere.
• We are Cisco, and our power starts with you.