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Solutions Engineer, Jeddah KSA

Unknown
Riyadh, KSA
Mid-Senior
Onsite
Discovered 3 weeks ago
Presales support and solution deliveryCybersecuritySecurity architectureTechnical demonstrationsPublic speaking and presentationsCustomer training

Full Job Posting

Role overview

The Sales Engineer for Jeddah, Saudi Arabia is the technical bridge between sales representatives and presales customers.

The role advises on Trend Micro next-generation security solutions, customer security architecture, and technical strategy.

Responsibilities

  • Guide customers through security-solution selection, deployment, onboarding, and product experience.
  • Work with sales representatives to develop customer relationships and understand needs, risks, technology gaps, and implementation requirements.
  • Train and enable sales staff and channel partners; provide product and technology updates.
  • Coordinate with regional and global product and product-marketing teams to stay current.
  • Deliver technical demonstrations and explain complex issues to varied audiences.
  • Design solutions for customer problems and help influence customer technical strategy.
  • Train customers and prospects, and coordinate with technical support to maintain customer health.
  • Contribute to departmental best practices and documentation, and participate in technical communities.
  • Sales Engineers may speak or serve as panelists at webinars, workshops, and industry events.

Experience and skills

  • At least three years of experience delivering presales support and solutions to customers.
  • Good written and spoken English communication skills.
  • Strong interest in cybersecurity and customer security.
  • Excellent understanding of public-cloud technologies such as AWS and Azure.
  • Knowledge of SOC operations, security analytics, cloud architecture, cloud-native application security, SASE, CASB, or Zero Trust is an advantage.
  • Knowledge of Microsoft 365, Azure, Google, or AWS services is an added advantage.
  • Exposure to firewall, content security, intrusion prevention, encryption, data leakage, data protection, or security monitoring is an advantage.
  • Strong public-speaking skills are an added advantage.

About TrendAI

TrendAI is the enterprise business unit of Trend Micro and describes itself as a global AI security leader.

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