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Solution Engineer - Loyalty Commerce (PBU)
Plusgrade
Montréal, CAN
Full-time
Mid
Hybrid
Discovered 3 weeks ago
Communication
Key Skills for This Role
Communication
Full Job Posting
What You Bring
- You bring deep expertise in loyalty platform architectures, including member data models, accrual and redemption engines, tier management, and integration experience with systems like Amadeus, Sabre, or Navitaire.
- You possess exceptional technical communication skills, effortlessly translating complex architectural constraints into compelling narratives for both technical teams and executive leadership.
- You balance a commercial mindset with consultative design rigor, favoring scalable long-term integration frameworks over temporary customized patches.
- When it comes to AI, you don't just use it, you've replaced recurring manual scoping and documentation work with workflows you built and refined, and you know how to validate technical outputs before presenting them to leadership.
- You maintain sharp organizational discipline across multiple active deals, documenting API dependencies, data flows, and platform specs with total clarity.
- Why Plusgrade
- Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide.
- The work is global, complex, and rewarding. You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work.
- We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working.
- We trust our teams to do their best work. That means autonomy, flexibility, and room to grow.
- Come help us shape the future of travel.
- What You'll Love About Us
- 🏦 RRSP Matching · 🏥 Comprehensive Health Plans · 📅 Flexible Paid Time Off · ✈️ Travel Experience Perk · 🧘 Annual Wellness Perk · 🚆 Commuter Perk · 🌅 Tenure-Based Work From Anywhere Program · 🍼 Parental Leave Top Up · 🌍 Adventure Pass · 🎓 Learning Allowance
- Our Process
- We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback.
- Our process: Recruiter call → Hiring Manager interview → Final interview.
- Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request. We may use AI-assisted tools to help screen and assess applicants for this role. This posting is for an existing vacancy.
Qualifications
- You bring deep expertise in loyalty platform architectures, including member data models, accrual and redemption engines, tier management, and integration experience with systems like Amadeus, Sabre, or Navitaire.
- You possess exceptional technical communication skills, effortlessly translating complex architectural constraints into compelling narratives for both technical teams and executive leadership.
- You balance a commercial mindset with consultative design rigor, favoring scalable long-term integration frameworks over temporary customized patches.
- When it comes to AI, you don't just use it, you've replaced recurring manual scoping and documentation work with workflows you built and refined, and you know how to validate technical outputs before presenting them to leadership.
- You maintain sharp organizational discipline across multiple active deals, documenting API dependencies, data flows, and platform specs with total clarity.
- Why Plusgrade
- Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide.
- The work is global, complex, and rewarding. You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work.
- We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working.
- We trust our teams to do their best work. That means autonomy, flexibility, and room to grow.
- Come help us shape the future of travel.
- What You'll Love About Us
- 🏦 RRSP Matching · 🏥 Comprehensive Health Plans · 📅 Flexible Paid Time Off · ✈️ Travel Experience Perk · 🧘 Annual Wellness Perk · 🚆 Commuter Perk · 🌅 Tenure-Based Work From Anywhere Program · 🍼 Parental Leave Top Up · 🌍 Adventure Pass · 🎓 Learning Allowance
- Our Process
- We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback.
- Our process: Recruiter call → Hiring Manager interview → Final interview.
- Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request. We may use AI-assisted tools to help screen and assess applicants for this role. This posting is for an existing vacancy.
About Plusgrade
Software & SaaS866 employeesFounded 2009
Plusgrade is a travel-software provider helping airlines, hotels, cruise lines, railways, and financial firms generate ancillary revenue.
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