Project Manager
Role Overview
This is a contract position.
You will help deliver SaaS products that create value for travel partners around the world.
In this fixed-term role based in Montreal, you will own several initiatives at once, from defining scope through launch, while coordinating technical and non-technical teams.
Key Skills for This Role
Full Job Posting
What You Bring
- 3+ years of software implementation project management experience, ideally in the software or e-commerce industry.
- Client-facing experience in a technical environment, with the ability to translate technical concepts into business language and manage multiple projects and partners in a complex setting.
- Demonstrated leadership, sound judgment around scope, timelines, and resources, and the ability to execute effectively under pressure.
- Strong written and verbal communication, presentation, and meeting facilitation skills. A technical background or familiarity with HTML, CSS, React, JavaScript, API configuration, Salesforce, JIRA, or Splunk is an asset, as is experience in travel, airline passenger systems, payment service providers, or PMP certification.
- You have replaced manual work with connected tools, created reusable templates or processes, and used AI thoughtfully in partner-facing contexts while understanding its limitations.
- Why Plusgrade
- Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide.
- The work is global, complex, and rewarding. You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work.
- We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working.
- We trust our teams to do their best work. That means autonomy, flexibility, and room to grow.
- Come help us shape the future of travel.
- Our Process
- We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback.
- Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request. We may use AI-assisted tools to help screen and assess applicants for this role. This posting is for an existing vacancy.
Qualifications
- 3+ years of software implementation project management experience, ideally in the software or e-commerce industry.
- Client-facing experience in a technical environment, with the ability to translate technical concepts into business language and manage multiple projects and partners in a complex setting.
- Demonstrated leadership, sound judgment around scope, timelines, and resources, and the ability to execute effectively under pressure.
- Strong written and verbal communication, presentation, and meeting facilitation skills. A technical background or familiarity with HTML, CSS, React, JavaScript, API configuration, Salesforce, JIRA, or Splunk is an asset, as is experience in travel, airline passenger systems, payment service providers, or PMP certification.
- You have replaced manual work with connected tools, created reusable templates or processes, and used AI thoughtfully in partner-facing contexts while understanding its limitations.
- Why Plusgrade
- Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide.
- The work is global, complex, and rewarding. You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work.
- We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working.
- We trust our teams to do their best work. That means autonomy, flexibility, and room to grow.
- Come help us shape the future of travel.
- Our Process
- We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback.
- Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request. We may use AI-assisted tools to help screen and assess applicants for this role. This posting is for an existing vacancy.
About Plusgrade
Plusgrade is a travel-software provider helping airlines, hotels, cruise lines, railways, and financial firms generate ancillary revenue.
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