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Solution Consultant

Everbridge
Remote, GBR
Full-time
Mid · 3+ years experience
Remote
Discovered 2 weeks ago

Full Job Posting

Why Everbridge

We value our team members and offer an attractive salary package alongside a range of exceptional benefits , including:

· Comprehensive healthcare coverage to ensure your well-being.

· Life & Total Permanent Disability Insurance to protect you and your loved ones.

We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe.

About Everbridge

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. In an unpredictable world, resilient organizations protect their people and operations, adapt under pressure, and return to productivity faster. Our Critical Event Management (CEM) technology combines intelligent automation with comprehensive risk intelligence to help organizations strengthen resilience, keep people safe, and maintain operations.

Learn more at everbridge.com , explore the Everbridge blog, and connect with us on social media.

Equal Employment Opportunity

Everbridge is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, pregnancy, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.

Employment Practices

Everbridge does not require or administer lie detector (polygraph) tests as a condition of employment or continued employment. In Massachusetts, it is unlawful to require or administer a lie detector test as a condition of employment or continued employment. Employers who violate this law may be subject to criminal penalties and civil liability.

Requirements

  • At least three years of experience in a customer-facing support or consulting role, such as professional services, account management, project management, or technical consulting.
  • Strong project management and organizational skills.
  • The ability to manage competing priorities and remain effective in a fast-paced environment.
  • Working knowledge of hosted applications, high-availability architectures, computer security, telephony, and networking.
  • A proven ability to coordinate internal teams and resources to solve complex customer support or implementation challenges.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong critical-thinking, analytical, and problem-solving abilities.
  • Excellent time-management skills and proficiency with Microsoft Office, Salesforce, and web-based applications.
  • A bachelor’s degree in Business, Computer Science, or a related field or equivalent relevant experience.
  • Consulting experience with emergency preparedness, crisis management, or business continuity practices.
  • Experience working with government organizations or large enterprises.
  • Experience delivering customer training or managing complex software implementations

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