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Solution Business Analyst (korean Bilingual REQUIRED)

SBT Global, Inc.
Austin, USA
Contract
Junior · 1–3 years experience
Onsite
Discovered 5 days ago

Full Job Posting

Responsibilities:

  • Support and operate IT asset and facility management services (e.g., business phones, AV assets) for internal customers and users
  • Coordinate with internal teams to ensure smooth, stable, and efficient service operations
  • Identify, understand, and document market and customer needs, collaborating with engineering teams to translate requirements into product features
  • Analyze product and market data through interactions with sales, customer success teams, and end users
  • Collaborate with IT, Security, and Finance teams to enhance mobility and workspace management solutions
  • Monitor competitive landscape and contribute to competitive strategy discussions
  • Create, update, and maintain solution documentation, including user manuals, marketing materials, and operational reports
  • All your information will be kept confidential according to EEO guidelines.
  • Contract Period: 1 yr.
  • Payrate: ~$5,657.84/mo.~ DOE
  • Work Location: Austine, TX

Qualifications

  • Bachelor’s degree preferred, or equivalent relevant work experience
  • 1–3 years of experience in IT asset management, corporate employee service operations, or project management
  • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)
  • Preferred experience with product management or enterprise SaaS product support (3+ years)
  • Strong communication, coordination, and project management skills
  • Fluency in Korean is required, including the ability to prepare business reports in Korean.

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