Software Support Executive (Healthcare Solutions) - KSA
This is a full-time Software Support Executive role based on-site in Riyadh.
Skills
About This Role
Overview
This is a full-time Software Support Executive role based on-site in Riyadh.
The selected candidate will be responsible for providing technical and functional support for healthcare software solutions, assisting clients with troubleshooting, resolving support tickets, conducting user training, and ensuring smooth system operations for healthcare organizations across the Middle East region.
Key Responsibilities
- Provide day-to-day software support to clients via phone, email, remote sessions, or on-site visits
- Handle and resolve support tickets related to healthcare software applications
- Assist users with system usage, troubleshooting, and issue resolution
- Coordinate with technical teams for escalations and bug fixes
- Conduct user training and onboarding sessions
- Maintain proper documentation of issues and resolutions
- Ensure timely communication and high customer satisfaction
- Support software implementation and post-deployment activities when required
Qualifications
- Bachelor’s degree in IT, Computer Science, Healthcare Management, or related field
- 1–2 years of experience in software/customer support, preferably in healthcare or ERP systems
- Basic understanding of HIS, EMR/EHR, ERP, or healthcare software solutions
- Strong communication and problem-solving skills
- Ability to handle support tickets and coordinate with technical teams
- Fluent in English and Arabic (written & spoken)
- Familiarity with healthcare technology or digital health solutions is a plus
- Willingness to work on-site in Riyadh and travel if required
Application Question(s)
- What is your expected salary in SAR?
- What is your notice period?
- What is your level of proficiency in Arabic?
- What is your level of proficiency in English?
- Will you now or in the future require sponsorship for employment visa status?
- Do you have a valid driver's license?
- Do you have a car?
- What's your nationality?
- What is your current/last salary in SAR?
Experience
- Software Support : 1 year (Required)
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Use Autofill When You Apply
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Software Support Executive
Confidential Company · Dubai
Responsible for software implementation, demonstration, and training in ERP systems, providing online support, requiring analytical skills and knowledge in SQL.
Skills
1 months ago
Tailor Resume↗Tailor Resume ↗IT Specialist (Network & Software Support)
MASAOOD DEVELOPMENTS LLC · Abu Dhabi
We are looking for a skilled IT Specialist with experience in network and software support, as well as handling government and real estate portals. Requirements: Proven experience in network administration and software
Skills
1 months ago
Tailor Resume↗Tailor Resume ↗Senior Software Support Engineer
UnfoldHR · Abu Dhabi Emirate
Our client, a leading financial services organization in Abu Dhabi, is seeking a Senior Support Engineer – Application Support to manage and support mission-critical banking applications. This role requires strong expert
Skills
1 months ago
Tailor Resume↗Tailor Resume ↗Technical Software Support & Field Engineer
IMPETUS EXECUTIVE · Dubai
About the Role We are seeking a highly motivated and technically skilled Technical Software Support Engineer to support our Client's smart venue technology solutions across hospitality, retail, healthcare, and large publ
Skills
1 months ago
Tailor Resume↗Tailor Resume ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required