{bc}
Apply
ukg

Software Support Analyst I

i3 Verticals
Sulphur Springs, USA
Full-time
Entry · 2+ years experience
Onsite
Discovered 2 weeks ago

Full Job Posting

JOB LOCATION

  • Sulphur Springs, TX
  • TRAVEL: 5-10% travel required

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients.
  • Build and maintain effective relationships with team members, management, in-house software developers and clients.
  • Identify, troubleshoot and resolve application issues.
  • Communicate and escalate issues that cannot be resolved to the appropriate team member(s).
  • Document all reported issues and task details; analyze gathered data.
  • Deploy and provide training on software applications to new clients and new versions to current clients.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE)

  • High school diploma or equivalent
  • Two (2) years related experience
  • Must have a proficient understanding of computer and technical concepts
  • Must have strong troubleshooting skills
  • Must have strong verbal and written communication skills
  • Ability to prioritize workload and manage multiple responsibilities effectively

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at i3 Verticals

Business Analyst

, USA

Discovered 2 weeks agoFull-time

Lead Software Engineer

, USA

Discovered 2 weeks agoFull-time

Print & Mail Specialist

Fort Wayne, USA

Discovered 2 weeks agoFull-time

Software Support Analyst I

, USA

Discovered 2 weeks agoFull-time

Software Support Analyst I (On-Site Blythwood, SC)

Blythewood, USA

Discovered 2 weeks agoFull-time

Product Owner

, USA

Discovered 3 weeks agoFull-time

Project Manager

, USA

Discovered 1 months agoFull-time

Senior Solution Consultant

, USA

Discovered 1 months agoFull-time