Software Supply Concept Owner
About the Role
We are looking for a Software Supply Concept Owner to represent business and user needs across Software Supply Chain tools, with focus on SWST, SAP P20-related solutions, and SWDP onboarding. You will translate business needs into tool requirements, drive concepts from requirements through deployment and adoption, support users and Key User communities, and continuously improve tools, processes, and user experience.
Key Skills for This Role
Full Job Posting
As a Software Supply Concept Owner, you will act as the key bridge between business, users, and IT. You will ensure that Software Supply Chain tools and SAP P20-related solutions support evolving Nokia business models, customer requirements, and end-to-end processes.
You will manage the concept lifecycle from requirements and prioritisation through development, testing, deployment, and continuous improvement. You will also play a key role in SWDP onboarding, ensuring products and users are successfully onboarded and supported.
Qualifications
You have:
- 6+ years of relevant experience, including business analysis, requirement management, digital tools, or software-related processes.
- Strong ability to translate business and user needs into structured system and tool requirements.
- Experience with tool lifecycle management, including requirements, testing, releases, and continuous improvement.
- Strong stakeholder management and communication skills across business and IT.
- Strong planning, coordination, analytical, and problem-solving skills.
- Ability to work effectively across organizational boundaries in a complex global environment.
- A proactive, user-oriented mindset and willingness to take ownership from problem identification through implementation.
Nice to Have:
- Experience with SW business, SW Supply Chain and specific tools (SWST, ClicS, SWDP, etc)
- Good understanding of the software domain, software delivery, licensing, or related processes.
- Experience with SAP P20 or related product and delivery processes.
- Experience with SWDP, particularly onboarding and operational processes.
- Concept Owner, Product Owner, Business Analyst, Process Owner, or Key User experience.
- Experience with data management, governance, process improvement, or change management.
- Exposure to automation/RPA, AI/ML, Power BI, and Microsoft 365.
Responsibilities
- Represent business and user needs for Software Supply Chain tools and sowftware business in SAP P20, translating them into clear digital tool requirements.
- Capture, analyze, and prioritize business and technical requirements and contribute to tool roadmaps and improvement backlogs.
- Drive the end-to-end tool lifecycle across analysis, development, testing, deployment, adoption, and continuous enhancements.
- Lead and coordinate SWDP onboarding, including readiness, stakeholder coordination, reporting, KPI tracking, documentation, and user enablement.
- Act as a key contact for users and Key User communities, providing guidance, collecting feedback, and translating user needs into improvements.
- Support release readiness, user acceptance testing, defect resolution, and implementation follow-up.
- Develop and maintain user guidance, training materials, and release communications.
- Monitor tool performance and user experience and drive process, tool, and automation improvements.
- Ensure appropriate data governance, quality, and accuracy.
- Collaborate closely with IT, business units, Project Managers, product teams, and Global Key User communities.
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