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Software Engineering Manager, Global Developer Relations

Autodesk
Toronto, CAN
Full-time
Director
Onsite
CAD 140,000–205,700
Discovered 1 weeks ago
Software engineeringEngineering team leadershipProduction AI/ML, LLM, or agentic AI solutionsRAGAI agent orchestration and evaluationAI security and human-in-the-loop workflows

Full Job Posting

Position overview

Leads Autodesk’s global Developer Relations engineering teams, supporting developer support, onboarding, training, and enablement across cloud and engineering platforms.

The mission is to modernize developer experience and productivity through AI, automation, and intelligent self-service.

The role owns technical strategy, team development, and execution.

Leadership and AI responsibilities

  • Lead and grow teams across locations; define strategy and roadmap; build an engineering culture centered on innovation, ownership, quality, and improvement.
  • Lead production AI agents and intelligent automation for technical support, troubleshooting, repetitive tasks, and developer self-service.
  • Integrate AI with internal tools, documentation, APIs, CI/CD pipelines, observability platforms, and support systems.
  • Ensure solutions are scalable, reliable, secure, observable, and governed; measure productivity and operational efficiency improvements.

Developer experience and platform engineering

  • Improve developer support through intelligent troubleshooting and automated issue resolution; modernize onboarding and training with personalized AI-powered experiences.
  • Improve access to engineering knowledge and self-service; build scalable tools and platforms that reduce developer friction.
  • Continuously improve cloud infrastructure, CI/CD, observability, and developer workflows.

Minimum qualifications

  • Bachelor’s degree in computer science or a similar field; 10+ years of progressive software engineering experience, including 5+ years leading engineering teams.
  • Production-grade AI/ML, LLM, or agentic AI delivery experience, with knowledge of RAG, tool use, orchestration, evaluation, security, and human-in-the-loop workflows.
  • Experience applying AI and automation to developer productivity, technical support, or enterprise workflows; background in software architecture, distributed systems, cloud computing, and platform engineering.
  • Hands-on experience with AWS, Kubernetes, databases, networking, API management including GCP Apigee, CI/CD pipelines, and cloud-native applications.
  • Ability to set technical strategy, drive execution, influence senior leaders, lead distributed teams, hire talent, and develop engineering leaders.
  • Excellent communication, collaboration, and problem-solving skills.

Success measures

Developers resolve issues faster through AI-powered self-service and intelligent support; AI agents automate repetitive engineering tasks.

New developers become productive faster, and engineering knowledge and training become easier to access and more relevant.

Developer productivity, support efficiency, and engineering experience improve measurably; teams deliver reliable, scalable solutions.

Salary transparency

  • For Canada-based roles, the stated starting base salary range is CAD 140,000–205,700; offers may vary by experience and geographic location and may exceed the range.
  • Compensation may also include annual cash bonuses, stock grants, and benefits.

Onboarding

  • The role may require in-person onboarding and/or in-person identity verification.

About Autodesk

Autodesk develops software that helps innovators design and make products, buildings, factories, and media.

The company describes its culture as central to how employees work, engage with customers and partners, and contribute to the world.

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