Software Engineer (C/C++ Developer)
Role Overview
As a Member of Technical Staff 2, you will resolve complex ONTAP issues. Collaborate with Support and engineering teams for root-cause analysis and product fixes. You will: - Investigate and resolve complex ONTAP subsystem issues. - Perform root-cause analysis using logs, traces, packet captures, core dumps, telemetry, and debugging. - Reproduce issues, identify defects, and develop or validate code fixes. - Work with Support, Development, QA, and Product Management to resolve issues. - Develop automation to speed troubleshooting and reduce repeat problems. - Enhance product reliability, supportability, and diagnosability through reviews and best practices
Key Skills for This Role
Full Job Posting
Job Summary
As a Member of Technical Staff 2, you will resolve complex ONTAP issues. Collaborate with Support and engineering teams for root-cause analysis and product fixes. You will: - Investigate and resolve complex ONTAP subsystem issues. - Perform root-cause analysis using logs, traces, packet captures, core dumps, telemetry, and debugging. - Reproduce issues, identify defects, and develop or validate code fixes. - Work with Support, Development, QA, and Product Management to resolve issues. - Develop automation to speed troubleshooting and reduce repeat problems. - Enhance product reliability, supportability, and diagnosability through reviews and best practices
Job Requirements
- - Experience in storage networking is an added advantage. - Knowledge of Google Cloud and experience with distributed cloud environments, Kubernetes, and container orchestration platforms. - Strong understanding of operating systems, networking, and distributed systems. - Proficiency in C/C++ and/or Python with hands-on debugging experience. - Strong analytical and problem-solving skills for troubleshooting complex, ambiguous problems in large-scale distributed storage systems. - Excellent collaboration and communication skills to work effectively across geographically distributed engineering teams. - Experience developing diagnostic tools or automation for production issue analysis. - Experience working directly with enterprise customers or customer-facing engineering teams.
Education
- Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline. - Equivalent industry experience will also be considered.
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