Software Developer - Customer Care Technology

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job overview and responsibilities

The Software Developer plays an important role in creating and maintaining the strategic partnership between business needs and technology delivery. The Developer's role is to plan, design, develop and launch efficient systems and solutions in support of core organizational functions. This individual will utilize effective communication, analytical, and problem-solving skills to help identify, resolve issues, opportunities, or problems to maximize the benefit of IT and Business investments. The Developer is experienced and self-sufficient in performing their responsibilities requiring little supervision, but general guidance and direction.

Assist in design, develop and modify software applications/systems

Collaborates with cross-functional teams to understand business requirements and deliver solutions

Provides support to the software development leads (Ex: Senior Developer)

Works on one or more moderate to complex projects

Applies security code best practices throughout development cycle

Contributes to software documentation and user manuals

Complete comprehensive unit testing on all developed/enhanced software and supports deployment of software applications

Participates in code reviews to ensure code adheres to standards

Support and troubleshoot software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions

Stays up to date on the latest industry trends and technology