Soft Service Executive
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About the Role
**Job Title:** Soft Services Executive **Location:** UAE (Abu Dhabi/Dubai) **Industry:** Facilities Management **Experience Required:** Minimum 3 years in soft services, especially cleaning operations **Employment Type:** Full\-time **Availability:** Immediate joiners preferred **Job Summary:** The Soft Services Executive will be responsible for managing and supervising non\-technical services within the facility, with a strong emphasis on cleaning operations. The
Key Skills for This Role
Full Job Posting
Industry:** Facilities Management
**Experience Required:** Minimum 3 years in soft services, especially cleaning operations
Employment Type:** Full-time
**Availability:** Immediate joiners preferred
Job Summary
The Soft Services Executive will be responsible for managing and supervising non-technical services within the facility, with a strong emphasis on cleaning operations.
The role ensures high standards of hygiene, safety, and customer satisfaction across all service areas.
Key Responsibilities
- **Cleaning & Housekeeping:**
- Supervise daily cleaning operations across all designated areas.
- Conduct regular inspections to ensure hygiene and cleanliness standards.
- Coordinate with cleaning vendors and in-house staff for optimal service delivery.
- **Vendor Management:**
- Liaise with outsourced service providers to ensure SLAs and KPIs are met.
- Monitor contractor performance and resolve service issues promptly.
- **Staff Supervision:**
- Manage soft services staff including attendance, grooming, and training.
- Ensure compliance with health, safety, and quality standards.
- **Waste Management & Pest Control:**
- Oversee waste segregation, recycling, and disposal processes.
- Schedule and monitor pest control activities.
- **Customer Service:**
- Address client and tenant concerns efficiently.
- Maintain a feedback loop to improve service delivery.
- **Reporting & Compliance:**
- Prepare service performance reports and audit documentation.
- Ensure adherence to local regulations and company policies.
Qualifications & Skills
- Diploma or Bachelor's in Facilities Management, Environmental Science, or related field.
- Minimum 3 years of experience in soft services, especially cleaning.
- Strong knowledge of cleaning procedures, equipment, and safety standards.
- Familiarity with UAE regulations (e.g., Dubai Municipality).
- Excellent communication and leadership skills.
- Proficiency in CAFM systems and MS Office.
Application Question(S)
- How many days of notice period?
- Current salary
- Expected salary
Experience
- FM: 2 years (Required)
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