Soft Services Supervisor
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Key skills for this role
About the Role
We are seeking an experienced Soft Services Supervisor to oversee cleaning and soft services operations across our facilities.
Key Skills for This Role
Full Job Posting
Overview
We are seeking an experienced Soft Services Supervisor to oversee cleaning and soft services operations across our facilities.
The ideal candidate must have experience working in **shopping malls and airports**, with a strong background in managing housekeeping, cleaning operations, manpower deployment, and service quality standards.
Key Responsibilities
- Supervise daily soft services operations and cleaning activities.
- Manage and coordinate housekeeping and cleaning staff.
- Ensure high standards of cleanliness across assigned areas.
- Conduct routine inspections and quality audits.
- Monitor staff attendance, productivity, and performance.
- Prepare duty rosters and manpower deployment plans.
- Coordinate with clients and site management teams.
- Ensure compliance with HSE policies and company procedures.
- Handle client complaints and implement corrective actions.
- Monitor cleaning equipment, materials, and consumables.
Requirements
- **Mall and airport soft services experience is mandatory.**
- Minimum 2–3 years of experience as a Soft Services Supervisor.
- Strong knowledge of housekeeping and cleaning operations.
- Experience managing large teams in high-traffic environments.
- Good communication and leadership skills.
- Ability to prepare reports and maintain operational records.
- UAE experience is preferred.
Application Question(S)
- What is your current salary?
- What is your expected salary?
- What is your notice period or earliest available joining date?
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