Social Media Manager
Skills
About This Role
Overview
Welcome to
MultiBank Group
, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE.
We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service.
Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.
Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion.
As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.
Role Overview
We are seeking a highly strategic and crypto-native
Social Media Manager
to lead and scale the digital presence of
mb.io
across all major platforms.
This is a high-impact role within an
AI-first marketing organization
, where you will own the brand voice, content strategy, and real-time engagement across a rapidly evolving Web3 landscape.
The ideal candidate combines
creative instinct, data-driven execution, and deep understanding of crypto culture
, with the ability to operate at speed while maintaining brand integrity and compliance.
Strategy & Execution
- Develop and execute end-to-end
- social media strategies
- across X, LinkedIn, Instagram, TikTok, YouTube, Telegram, and Discord
- Own content planning, publishing cadence, and channel growth aligned with business objectives
- Ensure consistent brand voice and positioning across all platforms
Community & Engagement
- Build and manage highly engaged communities across
- Telegram and Discord
- , driving meaningful interaction and retention
- Engage in real-time conversations, responding to market trends, news cycles, and user sentiment
- Foster strong relationships with the community, transforming followers into active advocates
AI-Driven Content Operations
- Operate within an
- AI-powered content ecosystem
- , leveraging tools to accelerate content creation, optimization, and scaling
- Collaborate with creative teams to produce high-performing, platform-native content at speed
- Continuously test and iterate content based on performance insights
Cross-Functional Collaboration
- Work closely with
- creative, performance marketing, partnerships, and community teams
- to execute integrated campaigns
- Support product launches, announcements, and strategic initiatives through coordinated social efforts
Brand & Compliance
- Maintain strict adherence to
- brand guidelines, tone of voice, and messaging frameworks
- Ensure all content aligns with
- regulatory and compliance requirements
- across multiple jurisdictions
- Balance creativity with responsible communication in a regulated environment
Qualifications & Requirements
- **Experience:**
- 3–5+ years in social media management, preferably within
- crypto, fintech, or high-growth digital environments
- **Proven Track Record:**
- Demonstrated success in building and managing social accounts, campaigns, and engaged communities
- **Crypto Expertise:**
- Deep understanding of
- crypto/Web3 culture, audience behavior, and content dynamics
- **Community Experience:**
- Hands-on experience managing
- Telegram and Discord communities
- **AI Fluency:**
- Practical experience using
- AI tools for content creation, scheduling, analytics, and optimization
- **Communication Skills:**
- Exceptional written communication skills in English; additional languages (e.g., Arabic) are a plus
- **Regulatory Awareness:**
- Understanding of
- compliance considerations in financial services and crypto communications
- **Adaptability:**
- Ability to operate effectively in a
- fast-paced, real-time environment
- with shifting priorities
Portfolio Requirements
- Resume must include
- portfolio links
- (applications without links will not be considered)
- Demonstrated examples of:
- High-performing social media posts or campaigns
- Community engagement or growth initiatives
- End-to-end campaign execution
- Content that reflects strong voice, creativity, and results
Why Join Us?
- Work with an industry-leading global financial institution
- Be part of a
- next-generation, AI-first marketing organization
- Direct exposure to leadership, reporting to the Chief Web4 Officer
- Competitive salary and comprehensive employee benefits
- Opportunities for rapid growth and career advancement
- Collaborative, dynamic, and innovation-driven environment
- *Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.*
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