Social Media Coordinator - Hospitality

Overview

Marketing Coordination & Support

• Assist in planning, coordinating, and executing marketing campaigns for all hospitality venues.
• Support the development of promotional materials, menus, and brand assets.
• Coordinate with operations, culinary teams, and suppliers to gather required information for marketing activities.
• Ensure all marketing materials align with brand identity and are accurate before release.
• Maintain marketing calendars for each outlet, ensuring deadlines and launch dates are met.

Digital & Social Media Support

• Assist with content planning and gathering assets (photos, videos, menus, event details) for social media and digital channels.
• Coordinate content submissions with creative teams, agencies, or photographers.
• Support the scheduling of posts and monitoring of engagement across digital platforms.
• Help track online reviews (Google, TripAdvisor, Zomato, etc.) and share feedback with relevant teams.

Event & Activation Support

• Coordinate marketing preparations for events, theme nights, brunches, activations, and seasonal promotions.
• Support on-ground execution during events, including photography coordination, influencer hosting, and guest experience.
• Prepare event briefs and post-event reports.

Influencer & Partner Coordination

• Assist with influencer sourcing, outreach, and booking based on campaign needs.
• Coordinate collaboration logistics, ensuring smooth hosting and content delivery.
• Maintain databases of influencers, media contacts, brand partners, and suppliers.

Administrative & Reporting Duties

• Organize and maintain marketing files, folders, and campaign documentation.
• Manage purchase requests, invoices, and coordination with finance.
• Track marketing activities and prepare weekly/monthly reports (campaign performance, activation results, outlet highlights).
• Support research on competitors, market trends, and new hospitality concepts.