Social Media Account Manager

Experience Level

Salary Range

About Us

Social Media Account Manager

The Role

What You Will Do (Key Responsibilities)

• **Strategic Leadership:**
• Develop and oversee 360-degree social media strategies for high-value accounts, ensuring alignment with their broader marketing KPIs.
• **High-Level Client Servicing:**
• Act as the senior point of contact for Brand Managers and CMOs.
• You will lead monthly strategy reviews and quarterly business reviews (QBRs).
• **Team Oversight:**
• Lead and mentor Social Media Executives, ensuring quality control across content calendars, community management, and reporting.
• **Account Growth:**
• Proactively identify opportunities to upsell agency services (e.g., influencer campaigns, paid media, or video production) to existing clients.
• **Data-Driven Consulting:**
• Go beyond basic metrics.
• Analyze deep-funnel data to provide actionable insights on ROI, ROAS, and brand sentiment.
• **Crisis Management:**
• Handle sensitive client issues or social media "PR fires" with professional composure and strategic solutions.
• The "Must-Haves" (Requirements)

Note

• This is a senior-level role.
• Please only apply if you meet the 5+ year requirement.
• **Experience:**
• Minimum 5+ years in a Social Media or Digital Agency, with at least 2 years in a dedicated client-facing

Account Management

• role.
• **Strategic Mastery:**
• Proven track record of managing social strategy for major brands (Lifestyle, F&B, or D2C preferred).
• **Commercial Acumen:**

Experience

• in managing client budgets and a demonstrated ability to retain and grow accounts.
• **Platform Expertise:**
• Expert-level knowledge of Meta, TikTok, LinkedIn, and emerging platforms (including advanced knowledge of Business Manager and Analytics).
• **Communication:**
• Exceptional presentation skills and "boardroom-ready" English.
• You must be able to sell an idea to a skeptical client.
• **Local Insight:**
• Deep roots in the UAE market; you understand the GCC cultural calendar and what resonates with local and expat audiences.

The "Nice-to-Haves" (Brownie Points)

• **Bilingual:**
• Proficiency in Arabic (written/spoken) is a significant advantage.
• **Paid Media Knowledge:**
• Ability to discuss paid social strategy (Meta Ads/TikTok Ads) at a high level.
• **Network:**
• An existing network of influencers or partners within the UAE lifestyle space.

What We Offer

• **Health & Wellness:**
• Comprehensive UAE health insurance.
• **Rewards:**
• Performance-based bonuses tied to account retention and growth.
• **Career Path:**
• Direct trajectory to Head of Accounts or Client Services Director.

Culture