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Snr Type Operations Manager

Monotype
Woburn, USA
Full-time
Manager
Onsite
Discovered 3 weeks ago
figma

Full Job Posting

requirements

  • Compliance Monitoring & Reporting
  • Conduct proactive compliance monitoring across client typography usage
  • Generate regular compliance reports and dashboards for stakeholders
  • Monitor font licensing adherence and identify potential compliance risks
  • Execute production font reporting and Brand & License Protection services
  • Regular Brand Audits & Assessments
  • Conduct scheduled comprehensive brand audits across digital and key physical touchpoints
  • Assess typography consistency and brand guideline adherence
  • Document audit findings and provide actionable recommendations
  • Track improvement progress and maintain audit reporting schedules
  • Policy Implementation & Training
  • Implement font policies and governance frameworks developed through strategic advisory
  • Deliver training sessions to internal teams and key stakeholders on typography best practices
  • Ensure policy compliance across client organization and key partners
  • What We're Looking For:
  • Proven experience in customer success, account management, or operational roles within creative/brand environments
  • Ideal but we can offer training - background in asset management
  • Ideally, experience with font licensing, brand compliance, or creative asset
  • preferred
  • Familiarity with design tools and platforms (Adobe Creative Cloud, Figma)
  • Exceptional organizational skills with ability to manage multiple complex client operations simultaneously
  • Detail-oriented approach with strong process-driven mindset
  • Excellent problem-solving abilities with proactive issue identification skills
  • Strong technical aptitude for learning and mastering typography platforms and tools
  • Outstanding written and verbal communication skills
  • Ability to translate complex technical concepts into clear operational guidance
  • Collaborative team player who works effectively across departments
  • Client-focused mindset with commitment to operational excellence
  • Self-driven and proactive with strong accountability for client success
  • Success Metrics:
  • Client satisfaction scores and retention rates
  • Brand compliance audit results
  • Platform utilization optimization
  • Operational efficiency and issue resolution times
  • Support of Account Type Director revenue growth initiatives
  • What’s in it for you:
  • Extensive development and training offerings.
  • Highly engaged Events Committee to keep work enjoyable.
  • Competitive Medical, Dental, and Vision Coverage to meet all your healthcare needs.
  • Flexible work arrangements and unlimited vacation and sick time.
  • Generous 401k match to save for your future, and so much more!
  • Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status
  • The US pay range for this position is $100k – $110k annual base salary for external candidates with the appropriate level of experience. A corporate bonus will also be offered as part of this role. The final annual base salary offered will be based on location and experience level, and could be less for internal applicants depending upon experience. The job application window for this role is 30 days from the posting date.

Preferred Qualifications

  • preferred
  • The US pay range for this position is $100k – $110k annual base salary for external candidates with the appropriate level of experience. A corporate bonus will also be offered as part of this role. The final annual base salary offered will be based on location and experience level, and could be less for internal applicants depending upon experience. The job application window for this role is 30 days from the posting date.

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