Key Account Manager

Role overview

What you'll do

• Consult with existing enterprise customers in assigned territories, understand their needs, and deliver Monotype's value proposition.
• Learn Monotype's type and technology offerings and become a subject matter expert for key brand clients.
• Negotiate and close strategic renewal deals to meet assigned sales quotas and goals.
• Create account plans detailing renewal and upsell opportunities; upsell and cross-sell solutions to key accounts.
• Review purchase orders and contracts for compliance with company policies.
• Maintain client account, contact, and prospect information in the CRM database.
• Present solutions to C-level stakeholders using value-based selling, business cases, ROI analysis, and research data.
• Interact with customer Brand, Marketing, Creative, IT, Finance, Procurement, UX, and Legal teams.
• Collaborate with marketing, finance, sales, and technical support on market and renewal strategies.

What we're looking for

• Proven record of meeting or exceeding sales quotas; fluent in English.
• Able to manage complex sales cycles from demonstration through negotiation and closing.
• Able to learn new technology and products and work collaboratively with internal and external partners.
• Experience in software, technology, publishing, media, advertising, or design market segments is preferred.
• Salesforce experience is preferred.

Benefits

• Hybrid or remote work arrangements and paid time off programs.
• Competitive compensation, corporate bonus program, and uncapped commission for quota-carrying sales roles.
• Professional onboarding and targeted sales training, development opportunities, and internal mobility.