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Site Reliability Engineer

Securonix
Pune, IND
Full-time
Entry
Onsite
Discovered 1 weeks ago

Full Job Posting

Key Responsibilities

  • Production Support -
  • Own P1, P2, and complex production issues escalated by L1/Customer Support.
  • Troubleshoot application, microservice, ingestion, analytics, database, authentication, and infrastructure issues.
  • Restore services within defined SLA, SLO, TTA, and MTTR targets.
  • Assess customer impact, establish technical timelines, and provide regular status updates.
  • Coordinate incident bridges involving Customer Support, Engineering, Infrastructure, DevOps, and other stakeholders.
  • Validate service recovery and monitor the environment after remediation.
  • Prepare incident summaries and contribute to detailed Root Cause Analysis reports.
  • Preferred Technical Skills:
  • Experience with AWS and Kubernetes administration tools such as Lens.
  • Familiarity with Kafka, Spark, Solr, Redis, and large-scale data-processing platforms.
  • Knowledge of CI/CD tools such as Jenkins.
  • Strong Linux administration and troubleshooting skills.
  • Experience supporting distributed, microservice-based applications.
  • Working knowledge of Kubernetes, containers, cloud infrastructure, and service monitoring.
  • Experience analyzing application logs, system metrics, API responses, and database records.
  • Understanding incident, problem, change, and service-request management processes.
  • Ability to write SQL queries for investigation and validation.
  • Scripting or automation experience using Python, Shell, REST APIs, or similar technologiesExperience with Jira, Zendesk, Nagios, Grafana, Prometheus, Splunk, or equivalent platforms.
  • Understanding of SIEM, security analytics, ingestion pipelines, incident management, SOAR, and threat-hunting platforms.
  • Experience with certificate management, authentication, RBAC, SSO, and API integrations.
  • Working Model:
  • Rotational 24×7 shift coverage, including weekends and holidays when scheduled
  • Participation in critical-incident bridges and on-call escalation.

Qualifications

  • Experience with AWS and Kubernetes administration tools such as Lens.
  • Familiarity with Kafka, Spark, Solr, Redis, and large-scale data-processing platforms.
  • Experience with certificate management, authentication, RBAC, SSO, and API integrations.

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