Site Manager / Unit Manager - Catering

Job Summary:

Location Manager / Unit Manager to oversee all aspects of location under the guidance of Operations Manager. The ideal candidate should have strong leadership skills, excellent organizational ability, and proven experience as Location Manager / Camp boss / Unit Manager. You are responsible for attaining high level of customer satisfaction, employee morale and achieve financial objectives in line with the strategic and operating plans, procedures and forecasts within the set parameters.

Key Responsibilities:

• Plan, organize, and control catering operations in a professional manner, ensuring prompt, efficient, and high-quality service delivery in accordance with contractual specifications and management instructions.

• Ensure food production and service are delivered on time and meet agreed standards and client requirements.

• Monitor and coordinate workflow between kitchen, service, and support teams to ensure smooth and efficient operations.

• Optimize the utilization of manpower, equipment, and resources to maximize productivity and minimize waste.

• Implement and enforce Standard Operating Procedures and industry best practices across all operational areas.

• Ensure consistency in food quality, taste, presentation, and portion control at all times.

• Monitor strict adherence to recipes, production methods, and portion standards.

• Ensure full compliance with food safety standards, including HACCP and local regulatory requirements.

• Identify staff training needs and initiate training programs in coordination with senior management.

• Develop and maintain strong working relationships with clients through regular communication and engagement.