SIP Operation Manager & PMO

Role summary

SIP operations and delivery

• Lead transversal projects and tool or feature enhancements.
• Gather sales-plan, KPI, and calculation-rule requirements and ensure accurate plan, position, and title assignments in Incent.
• Manage sales-user system access and account creation.
• Coordinate country submissions of targets, quotas, and achievement data for target letters and payouts.
• Maintain payout KPIs, targets, plans, hierarchy, HR data, and achievement updates.
• Manage credit assignments, generate payroll files, run payout cycles, and validate accuracy and completeness.
• Audit plans and targets, investigate discrepancies, and work with Sales Managers, HRBPs, and HR Services on accuracy, compliance, and governance.
• Design and maintain reports and dashboards using Incent Analytics; monitor HR interface alerts.
• Resolve queries and support payees, managers, and leaders; audit user activity logs.
• Communicate SIP updates, deliver user onboarding and training, and provide insights for annual plan design.

Required qualifications and experience

• B.Tech, MBA, or postgraduate degree; the source specifies 10/15+ years of experience.
• Strong commercial or sales operations background with hands-on sales incentive process and application exposure.
• Experience with enterprise HR, sales CRM, or ERP systems and understanding of employee and salary data structures.
• Proven global-scale deployment and rollout experience.
• Strong project management tools proficiency, advanced Excel, BI tools, data management, analytical ability, communication, and stakeholder management.