Short Term Build Analyst
Role Overview
The Short Term Build Analyst produces resource plans for Customer Operations work types from one to twelve weeks ahead.
The role supports Resource Planning teams in scheduling activity optimally and improving business profitability.
The role provides a link between forecasting, long-term planning, change activity, and operationally deliverable plans.
Key Skills for This Role
Full Job Posting
Role overview
The Short Term Build Analyst produces resource plans for Customer Operations work types from one to twelve weeks ahead.
The role supports Resource Planning teams in scheduling activity optimally and improving business profitability.
The role provides a link between forecasting, long-term planning, change activity, and operationally deliverable plans.
Work arrangement
- The role can be based from home, with flexibility to travel to other sites as needed, predominantly Stockport or Leeds.
Role accountabilities
- Produce and develop resource plans, models, and processes for staffing, service levels, and key performance indicators.
- Lead stakeholder discussions to keep planning inputs current and aligned with operational requirements.
- Assess risks and opportunities affecting plans and communicate impacts to relevant parties.
- Review performance against plans and provide analysis to operational stakeholders.
- Own planning cycles and processes supporting production of resource plans.
- Provide commentary on performance metric deviations to the Resource Planning leadership team.
- Translate forecasting, long-term, and change-team outputs into operationally deliverable plans.
- Conduct pre-event and post-event analysis and ad hoc scenario modelling.
- Support Resource Planning projects and business improvement meetings.
- Develop governance processes and audit workforce management systems.
- Maintain accurate and secure records in accordance with data protection policies.
What the employer is looking for
- Strong analytical background and excellent Microsoft Office skills.
- Good understanding of resource planning principles and practices.
- Experience using eWFM.
- Experience working across a wide group of stakeholders.
- Strong numeracy, accuracy, and attention to detail.
- Excellent verbal and written communication skills.
- Ability to produce clear documents and analysis using PowerPoint and Excel.
- Ability to perform effectively under time pressure and adversity.
- Commitment to continuous learning and self-improvement.
About British Gas
British Gas is part of a group working across energy generation, storage, movement, sales, and maintenance.
The company is developing technologies including thermostats, heat pumps, solar panels, and electric vehicle chargers.
Employee proposition
- The employer describes total rewards intended to support different financial, physical, and emotional needs.
- The employer promotes sustainability, personal development, and employee voice.
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