Shipping & Logistics Coordinator

Role Overview

Employment and Workplace

• This is a full-time, on-site role based in Dubai, UAE.
• The advertised salary is AED 4,000 to AED 7,000 per month.

Shipment Coordination

• Manage sea-freight FCL and LCL, road, airfreight, courier, import, export, re-export, transit, bonded, and cross-trade shipments.
• Coordinate suppliers, customers, forwarders, shipping lines, customs agents, warehouses, transporters, and inspection companies.
• Confirm vessel schedules, ETD, ETA, cut-off dates, transit times, free time, and clearance timelines.
• Coordinate shipping instructions, container release, customs clearance, delivery orders, cargo release, and final delivery.

Tracking and Reporting

• Maintain a master shipment tracker with cargo location, readiness dates, booking details, ETD, ETA, vessel information, documentation status, risks, and next actions.
• Provide accurate daily shipment-status reports and escalate delays, additional costs, document discrepancies, cargo holds, and customer complaints.
• Maintain shipment visibility until delivery confirmation and final file closure.

Documentation Control

• Create document registers and shipment checklists, and collect, check, register, distribute, and archive shipping documents.
• Control invoices, packing lists, bills of lading or waybills, certificates of origin, customs documents, delivery orders, insurance, inspection certificates, and proof of delivery.
• Verify parties, product descriptions, HS codes, quantities, weights, container details, origins, Incoterms, values, ports, dates, and reference numbers across documents.
• Review draft bills of lading and other documents, obtain approvals, correct inconsistencies, and maintain audit trails and version control.

Cost and Commercial Control

• Prepare freight comparisons and shipment cost sheets before booking, including freight, port, customs, warehouse, transport, and documentation costs.
• Review logistics invoices and statements against approved quotations, identify unsupported or excessive charges, and coordinate payment-related follow-up with finance.
• Coordinate documents required under LC, CAD, DP, or other agreed payment arrangements and escalate discrepancies affecting payment or cargo release.

Communication and Closure

• Keep operational instructions, approvals, and decisions in writing and maintain organized correspondence, quotations, approvals, documents, invoices, and cost sheets.
• Visit ports, warehouses, loading points, and delivery locations when operational supervision is required.
• Obtain proof of delivery, reconcile estimated and actual costs, and close files after documents, invoices, originals, claims, and final status are confirmed.

Candidate Requirements

• At least five years of experience in shipping, logistics, freight forwarding, or import/export coordination is required.
• Strong hands-on international sea-freight experience, especially FCL, is required.
• Practical knowledge of import, export, re-export, transit, customs clearance, and cargo-release procedures is required.
• Experience with UAE ports, warehouses, containers, transport, final delivery, and international physical-goods trading is required.
• Strong knowledge of shipping documents and freight or logistics invoice verification is required.
• Strong Excel, Word, Outlook, English communication, tracking, document-register, and file-organization skills are required.

Additional Conditions

• A valid UAE driving licence is mandatory.
• A minimum high-school qualification or diploma is required; a relevant bachelor's degree is an advantage.
• The applicant must currently reside in the UAE.
• The role requires willingness to visit operational locations and provide reasonable urgent follow-up outside normal office hours when required.

Benefits

• The company provides a sponsored employment visa and medical insurance according to company policy and applicable UAE requirements.
• Annual leave and public holidays follow UAE Labour Law and company policy.
• Performance-based salary review may be available subject to sustained KPI achievement and management evaluation.