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Services Delivery Consultant

Reply
Chicago, USA
Full-time
Mid
Hybrid
Discovered 5 days ago

Full Job Posting

Responsibilities

  • Lead end-to-end client engagements as primary point of contact, from implementation through ongoing success • Provide expert consultation on Asana workflows and configurations aligned to client business challenges • Facilitate training and change management activities that drive enterprise-wide adoption • Manage project delivery with excellence, balance multiple priorities while maintaining scope and budget • Identify growth opportunities and proactively introduce solutions that maximize client value • Serve as voice of the customer, sharing insights with cross-functional and product teams
  • Lead end-to-end client engagements as primary point of contact, from implementation through ongoing success • Provide expert consultation on Asana workflows and configurations aligned to client business challenges • Facilitate training and change management activities that drive enterprise-wide adoption • Manage project delivery with excellence, balance multiple priorities while maintaining scope and budget • Identify growth opportunities and proactively introduce solutions that maximize clien

Minimum Requirements

• A Bachelor's degree in business administration, finance, or economics, or equivalent degree • 3 years of customer-facing consulting or implementation experience, preferably in enterprise SaaS • Expert in Asana and collaborative work management solutions • Exceptional communicator who engages effectively with stakeholders from individual contributors to C-level executives • Solutions-oriented with strong business acumen and ability to navigate complex organizational change • Self-motivated with excellent project management skills and ability to manage competing priorities • Customer-centric mindset with genuine passion for driving client success • Curious about AI and emerging technologies with willingness to leverage them for enhanced outcomes

Additional information

About Reply Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services.

The base compensation range for this full-time position is between $75,000 - $97,000 plus benefits. Compensation decisions are supported through market data, where regional variances may exist based on cost of labor. We also take into consideration prior experience, relevant skills, education and/or training, certifications and, as applicable, other required qualifications. If you have questions regarding compensation, the talent acquisition team can provide relevant details during the interview process.

Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at [email protected]. Visit our website at www.reply.com to learn more about our open roles.

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