ServiceNow Developer (ITSM, ITOM, Scoped App) - Remote
Key Skills for This Role
Full Job Posting
Preferred Qualifications
- Highly preferred: ITSM, ITOM, Scoped App experience
- ServiceNow certifications such as CSA, CAD, or other relevant credentials.
- Knowledge of ServiceNow AI capabilities, including Now Assist and other platform AI features, with demonstrated experience supporting or implementing ServiceNow AI-driven solutions in enterprise environments
- Experience working in fast-paced, collaborative, and deadline-driven environments.
- Professional Skills
- Strong analytical and problem-solving skills.
- Ability to work independently and collaboratively across multiple teams.
- Excellent attention to detail and commitment to delivering quality solutions.
- Strong customer focus and stakeholder management abilities.
- Passion for innovation, continuous learning, and technical excellence.
- Strong written, verbal, and interpersonal communication skills.
- Bot and Third-Party Applications
- Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [email protected] for assistance.
- Working at ICF
- We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
- We will consider for employment qualified applicants with arrest and conviction records.
- Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
- Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
- At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
- However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
- Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
- The pay range for this position based on full-time employment is:
Qualifications
- Strong knowledge of ServiceNow Platform capabilities, administration, customization, and scripting.
- Experience developing custom ServiceNow applications, and custom solutions.
- Proficiency in JavaScript and ServiceNow scripting.
- Experience with AngularJS, HTML5, CSS/CSS3, XML/JSON, REST services, and modern web development practices.
- Hands-on experience designing, debugging, and supporting enterprise applications.
- Ability to analyze complex business requirements and translate them into effective technical solutions.
- Highly preferred: ITSM, ITOM, Scoped App experience
- ServiceNow certifications such as CSA, CAD, or other relevant credentials.
- Knowledge of ServiceNow AI capabilities, including Now Assist and other platform AI features, with demonstrated experience supporting or implementing ServiceNow AI-driven solutions in enterprise environments
- Experience working in fast-paced, collaborative, and deadline-driven environments.
- Professional Skills
- Strong analytical and problem-solving skills.
- Ability to work independently and collaboratively across multiple teams.
- Excellent attention to detail and commitment to delivering quality solutions.
- Strong customer focus and stakeholder management abilities.
- Passion for innovation, continuous learning, and technical excellence.
- Strong written, verbal, and interpersonal communication skills.
- Bot and Third-Party Applications
- Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [email protected] for assistance.
- Working at ICF
- We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
- We will consider for employment qualified applicants with arrest and conviction records.
- Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
- Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
- At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
- However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
- Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
- The pay range for this position based on full-time employment is
- 5+ years of application development experience on the ServiceNow platform.
- Must be a United States (U.S.) Citizen or Permanent Resident (Green card)
- Candidates must be able to obtain and maintain a Public Trust with the government
- Candidate must reside in the U.S., be authorized to work in the U.S. and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract, and laws do apply
About ICF
Provides strategic consulting and technology services to global organizations.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at ICF
Programme Manager - School inclusivity and PE Networks
Birmingham, GBR
ICF is seeking a Programme Manager to lead and improve a school-facing network programme focused on inclusivity, PE, play and physical activity. The role requires relevant education, school sport or youth programme exper
Programme Manager - National Sports & PE Networks
Birmingham, GBR
ICF is seeking a Programme Manager to lead national or multi-region programmes that improve sport, physical activity and PE delivery in schools. The role requires substantial relevant programme management experience, par
On-Call Archaeological Field Technician (Southeast US)
Raleigh, USA
Network Coordinator - Community Sport and Physical Activity
, GBR
Programme Officer - Sport and Physical Activity - Place-based Networks
, GBR
Programme Manager - School inclusivity and PE Networks
Birmingham, GBR
Programme Manager - National Sports & PE Networks
Birmingham, GBR
On-Call Archaeological Field Technician (Southeast US)
Raleigh, USA
Systems Technical Director
Reston, USA
Account Coordinator
Monroe, USA
Network Coordinator - Community Sport and Physical Activity
, GBR
Programme Officer - Sport and Physical Activity - Place-based Networks
, GBR
Project Coordinator - Sports and PE Networks
, GBR