ServiceNow Developer - ITOM
Role Overview
Fortive is seeking a skilled and motivated ServiceNow engineer with a strong focus on ITOM, CMDB/CSDM (Configuration Management Database/Common Service Data Model), Application Mapping, and Vulnerability Management.
This role is central to supporting and advancing our global ServiceNow environment, with a particular emphasis on ensuring the integrity, completeness, and security of configuration data.
Candidates will be responsible for designing, developing, and implementing ServiceNow solutions that align with business requirements and best practices.
Candidates will work closely with architects, stakeholders, and external partners to enhance workflows, automate processes, and ensure platform supportability, performance, and upgradability.
They will be responsible for development, documentation, test plans and the transition of developed solutions to our ServiceNow Operations team for business-as-usual support.
The ideal candidate should be a self-starter ensuring CMDB data integrity and support core ITOM and related processes across the enterprise.
They are able to work independently within a technical team and be comfortable operating in a fast-paced organization.
If you are passionate about transforming IT services and thrive in a dynamic, global setting, we encourage you to apply for this exciting opportunity!
Full Job Posting
Qualifications
- Required:
- · 3+ years of experience in ServiceNow development and administration, with proven expertise in ITOM, CMDB, Application Mapping, and Vulnerability Management.
- · Deep understanding of ServiceNow MID-server architecture and the role it plays in Discovery optimization, discovery patterns, Discovery schedules, Cloud discovery, Event Management
- · Strong understanding of IT infrastructure—including servers, networks, storage, virtualization, and cloud services—is essential for accurately modeling configuration items and their relationships within a CMDB.
- · Track record of driving CMDB and CSDM adoption, preferably with evidence of applying controls around configuration data quality across multiple sources
- · Bachelor’s degree in Computer Science, Information Technology, or related field.
- · Proven bias for low-code/no-code approaches to development.
- · Proficiency in JavaScript, Glide API, and ServiceNow scripting.
- · Experience integrating ServiceNow with other enterprise systems.
- · Familiarity with the Agile methodology and working with Stories and Sprints to deliver new capabilities.
- · Excellent problem-solving and communication skills.
- · Ability to lead small projects with manageable risks.
- · Comfortable working in a lean, fast-paced technology environment with high expectations.
- · Ability to work independently with minimal supervision while delivering results.
- · Acts as a mentor and resource for other colleagues.
- Preferred:
- · Experience with Service Portal/Employee Center, Flow Designer, Integration Hub, NowAssist, Virtual Agent, AI Search, Performance Analytics, Platform Analytics, Event Management, Health Log Analytics, dashboards and reporting.
- · Familiarity with Solarwinds, DataDog or similar observability tools.
- · Evidence of commitment to continuous learning via certifications or attendance at conferences.
- This position is based in the Fortive office in Bangalore with the option of remote work. Your primary colleagues will be based in India, the USA and the UK with stakeholders distributed globally – a flexible approach to your working day will be required.
About Gordian (Fortive)
Industrial technology company providing essential, mission-critical workflow solutions.
Visit company websiteApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Gordian (Fortive)
Vice President, Financial Planning & Analysis
Austin, USA
Function: Finance & Accounting Job Family: Financial Planning & Analysis Band/Level: M20 Reports to: Chief Financial Officer, Accruent Location: Austin, TX (preferred) or Remote, United States About the Role Accruent is
Lease Analyst India
, IND
Remote (Work from Home) - Must be based in Bangalore Reports to: Senior Manager, Lease Administration At Accruent, we help organizations manage their real estate, facilities, and lease portfolios more effectively. As a L
Commercial Tradeshow Manager
Everett, USA
Position Overview We are looking for an adaptive and innovative Tradeshow Manager to lead the strategy, planning, and execution of all tradeshows and expos for the Commercial Americas Sales organization, including pre- a
Repair & Calibration Technician - TCAL
Everett, USA
The TCAL Repair & Calibration Technician is responsible for troubleshooting, repairing, calibrating, testing, and documenting temperature calibration products and systems serviced through Fluke Park Laboratories (FPL). T
Premium Support Consultant
, USA
We are seeking a Premium Support Consultant (PSC) to work directly with designated Clients managing their experience in Support; aiding their clients in being successful with our products and platforms, offering a point
Electrical Test Engineer
Everett, USA
Description: As an Electrical Test Engineer with Fluke Electronics, you will be tasked with analyzing, developing, implementing, and maintaining methods, manufacturing operation sequences, specifications, and equipment r
Facilities Assessment Consultant - Mechanical (East region, US)
, USA
Facilities Consultant – Mechanical Gordian ( www.gordian.com ), an international company, is the leader in facility and construction cost data, software and services for all phases of the building lifecycle. A pioneer of
Order Management Specialist - Direct (Everett, WA)
Everett, USA
Responsible for Order Management; working with direct customers, subsidiaries, and service centers. Includes contract review and negotiation of correct price, item numbers, quantities, agreeable payment terms and FOB. Al
Vice President, Financial Planning & Analysis
Austin, USA
Lease Analyst India
, IND
Commercial Tradeshow Manager
Everett, USA
Repair & Calibration Technician - TCAL
Everett, USA
Premium Support Consultant
, USA
Electrical Test Engineer
Everett, USA
Facilities Assessment Consultant - Mechanical (East region, US)
, USA
Order Management Specialist - Direct (Everett, WA)
Everett, USA